Senior Accout Manager

Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building positive relationships? Can you help Booking.com's partners grow their business by providing them with analysis, growth opportunities and new products and services? If your answer is "yes", you might have the determination to join our outstanding Partner Services team!

Key Responsibilities

• Support Booking.com strategy & delivery initiatives and vision for regional / national group partners and/or high value properties.
• Ability to consult, support and collaborate with internal stakeholders in managing partners to optimize performance of partners, like connectivity providers, central teams, (Sr.) key account managers and local offices.
• Responsible for managing relationships with decision makers of regional / national /local group partners or high value properties and driving performance.
• Ability to demonstrate deep understanding of Booking.com B.V. products, local market and operations of partners managed.
• Ability to independently manage projects

Requirements of special knowledge/skills

• Experience working with Accommodation Partners in the region
• Proven experience as an Account Manager within LPS dealing with complex / high value partners
• Ability to manage portfolio of single property partners as well as complex multi property partners
• Good understanding of revenue, channel and distribution management
• Ability to connect with and influence different internal and external stakeholders
• Good ability to read and interpret multiple data sources in order to define short/medium/long-term goals
• Strong relationship management skills
• Basic project management skills
• Ability to work together with account managers
• Excellent English and Portuguese speaking & writing skills
• A track record of commitment to strong growth and performance of MPPs within their current portfolios
• The flexibility to move to a market-based or Chain portfolio in the future should business needs require
• 50% travel availability + Driver's license

Total Reward Philosophy:

• The benefits and perks offered by the company. These can be found here.

Diversity, Equity and Inclusion at Booking.com:

Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."

Read all about DEI and the Employee Resource Groups (ERGs) at Booking.com here

Career Development Opportunities:

• Learn more about Your Career Journey here.
• Become a Mentee and benefit from a mentoring relationship with a more experienced person to help you identify and achieve your professional and personal development goals.
• Access to personalized one-to-one coaching with our internal coaches.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Client-provided location(s): Lisbon, Portugal

Job ID: booking-26801

Employment Type: OTHER

Posted: 2025-12-04T18:36:29