Commercial Excellence Specialist
Yesterday• Amsterdam, Netherlands
About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
Role Description:
This role sits within the Partnerships Commercial Excellence Team which sets up and innovates the commercial operating model and processes across channels to ensure ambitions and targets are met by Partnerships in an efficient and effective way.
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The team supports Commercial Excellence projects, e.g. target operating model projects, commercial performance projects, and cross-channel projects. Applies effective project management to ensure results are delivered on time, within budget and at the required quality levels and is able to deliver relevant, action-oriented, data-driven, and innovative recommendations to our local operations and global stakeholders which result in tangible commercial improvements.
Key Job Responsibilities and Duties:
- Co-develop commercial initiatives to improve commercial performance of Partnerships.
- Support the Global Commercial Excellence Manager and the Senior Commercial Excellence Specialist(s) executing commercial initiatives to improve channel performance (e.g. projects related to go-to-market, tooling, monitoring and steering).
- Identify commercial and operational improvements by collecting information, generating insights and recommendations.
- Ensure cross channel aligned approach to drive go-to-market projects to improve Partner performance.
- Coordinate with relevant global & regional teams to ensure adequate implementation, communication, training & tracking of successful Commercial Excellence projects.
- Have a clear understanding of, and influence on, the business impact of team projects.
- Actively support others to find clarity on business initiatives and be widely accepted in the business as a key driver of value creation towards business ambitions.
- Be able to create consistent reporting to showcase results and business impact on different projects.
- Use expertise and interpersonal skills to manage stakeholders and innovate towards achieving ambitions together and create high performing working relationships.
- Be seen as a digital channel expert and key driver/iterator of stakeholders' goals ultimately driving additional value to the business.
Qualifications & Skills:
- Relevant and proven track-record in B2B2B/B2B2C partnerships in Commercial or Operational capacities.
- Experience in understanding account management operations and digital channels.
- Strong commercial focus and prioritization skills.
- Translate business needs into business opportunities which can be executed in small steps, and prioritize them according to business value and impact.
- Data driven, customer focused, proactive, creative and innovative.
- Highly organized, pragmatic and results-focused; driven to manage projects full cycle.
- Able to work well independently and within a team.
- Building relationships and stakeholder management across different departments
- Clearly outline & present plan and future goals.
- Strong communication skills.
- Tactical thinker, able to balance long-term vision with short- and medium-term goals and translate them into executional steps.
- Strong experience with Salesforce data management, reporting, and dashboard creation.
Nice to haves: - Experience with basic/intermediate SQL.
- Experience with Tableau Creator.
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Inclusion at Booking.com:
Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
- Let's go places together: How we Hire
- This role does not come with relocation assistance.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
Client-provided location(s): Amsterdam, Netherlands
Job ID: booking-28503
Employment Type: OTHER
Posted: 2026-03-13T18:37:59
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- Dental Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Adoption Leave
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Family Support Resources
- Return-to-Work Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- Pension
- Company Equity
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Work Visa Sponsorship
- Learning and Development Stipend
- Professional Coaching
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training