Change Manager - Finance
About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
Role Description:
We are seeking a Change Manager to support the transformation of our Finance operating model, with a specific focus on key Finance Horizontal programs including BHFS, NRM, and ERP on Rise. This program aims to transform our organization for long-term success through a heavy emphasis on SAP related transformations and driving sustained adoption for our global finance functions.
The change manager will be part of the existing Finance change management team, reporting to the Senior Change Manager. This individual will need to be able to collaborate effectively across multiple matrix programs to drive change adoption for high-impacting S4-related programs. They will be responsible for understanding and managing the impact to changes across processes, technology, behaviour and ways of working while overseeing and coordinating the day-to-day work of a small team of change professionals to effectively prepare and embed these changes into our Finance teams ways of working.
Key Job Responsibilities and Duties:
- Assessing Change impact to identify high level impacts by audience
- Define and execute Change plan in line with business objectives
- Coordinate a small team of change and learning professionals to implement changes successfully
- Continuous alignment with the Horizontal Programs team and finance towers
- Provide input to Department Comms to define Department comms plan
- Drive execution of engagement activities to launch the new processes, technology, and ways of working
- Define change adoption strategies based on leadership and employee feedback
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Qualifications & Skills:
- Executed large-scale and complex change programs (especially SAP related into global Finance functions)
- 8-10 years of experience as a dedicated change manager
- Expert understanding of change management industry best practices, frameworks & strategies
- Expertise in ADKAR with the ability to effectively identify and tailor interventions to maximize effectiveness
- Strong influencing skills, ability to influence and partner with leadership and senior management
- Must be able to work effectively as part of a team and a willing to proactively identify and address opportunities/challenges
- Ability to function well within ambiguity and a constantly changing environment
- Clear, concise, and compelling communications (both written and verbal)
- Strong stakeholder management + influencer (VP upwards)
- Knack for simplifying complexity
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Inclusion at Booking.com:
Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
- Let's go places together: How we Hire
- This role does not come with relocation assistance.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- Dental Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Adoption Leave
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Family Support Resources
- Return-to-Work Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- Pension
- Company Equity
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Work Visa Sponsorship
- Learning and Development Stipend
- Professional Coaching
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training