Account Manager - Home (Berlin/Hamburg-based)
About Us:
At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world!
Role Description
As an Account Manager Home in Berlin/Hamburg-based (2-Year Fixed-Term Contract), you will take ownership of a dedicated portfolio of Home partners within the DACH region. You will provide complex commercial advice to our partners, empowering them to leverage Booking.com's systems and products to optimize their business performance and market opportunities. By executing new partnership strategies and working closely with diverse cross-functional teams, you will directly influence the growth of our vacation rental market and ensure an amazing experience for Booking.com customers.
Key Job Responsibilities and Duties
- Proactively communicate with Home partners across the DACH region via calls, messages, and in-person visits to assist with business development and evaluate local market trends.
- Act as the primary point of contact for your portfolio, maintaining stable relationships to secure the best availability and supply for Booking.com customers.
- Identify new partner leads, support the onboarding process, and execute new partnership growth strategies.
- Collaborate with the Connectivity team to share advanced knowledge of connectivity opportunities with partners.
- Organize, coordinate, and attend industry events, workshops, webinars, and Tourist Trade Fairs related to the Booking Home marketspace.
Qualifications & Skills
- Significant experience in account management, sales, or business development with a solid understanding of the Vacation Rental market.
- Full professional proficiency in both spoken and written English and German.
- Proven experience within the e-commerce and/or travel industry.
- Strong analytical skills, accuracy, and an eye for detail, combined with a proactive and independent working style.
- Valid driver's license and availability to travel up to 50% of the time within the DACH region.
Benefits & Perks - Global Impact, Personal Relevance
Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Inclusion at Booking.com
Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech." We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process
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- Let's go places together: How we Hire
- Please attach CV and additional documentation in English language.
- You will be required to complete an online pre-screening assessment - please check email (including junk/spam folder) for the link.
- This role does not come with relocation assistance.
Equal Opportunity Statement
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
Perks and Benefits
Health and Wellness
- Health Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Fitness Subsidies
- Dental Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Adoption Leave
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Family Support Resources
- Return-to-Work Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- Pension
- Company Equity
- Performance Bonus
- Relocation Assistance
- Stock Purchase Program
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Work Visa Sponsorship
- Learning and Development Stipend
- Professional Coaching
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training