Cash Operations - Vice President

About this role

Vice President - Cash Operations

The Vice President, Cash Operations is a senior operational leadership role responsible for the oversight, control, and integrity of cash processing and reconciliation activities across multiple products, accounts, and entities. The role ensures accurate cash positioning, timely break resolution, strong risk and control frameworks, and effective engagement with business, technology, risk, and finance stakeholders.

This role typically manages teams responsible for daily cash reconciliations (Nostro / internal / client cash), investigations, controls, and reporting, while driving automation, standardisation, and continuous improvement.

Key Responsibilities

Cash Reconciliations & Controls

• Oversee daily, weekly, and monthly cash reconciliations across multiple currencies, accounts, and legal entities.
• Ensure timely identification, investigation, resolution, and escalation of cash breaks and reconciling items.
• Act as senior escalation point for material breaks, aged items, and operational issues.
• Maintain robust control frameworks, ensuring compliance with internal policies, audit requirements, and regulatory expectations.

• Lead and develop cash operations / reconciliation teams, setting clear expectations, performance metrics, and quality standards.
• Review and approve work produced by teams to ensure accuracy, completeness, and appropriate commentary.
• Produce and present management information, KPIs, and risk reporting to senior stakeholders.

• Partner with Risk, Compliance, Audit, and Finance on control testing, issue management, and remediation plans.
• Support internal and external audits and regulatory reviews, ensuring timely and accurate responses.
• Own and maintain policies, procedures, and documentation for cash operations and reconciliations.

• Drive process standardisation, automation, and system enhancements to improve efficiency, reduce manual intervention, and lower operational risk.
• Work closely with Technology and Product teams on new system implementations, upgrades, and change initiatives.
• Identify root causes of recurring breaks and implement sustainable fixes.

• Engage with senior stakeholders across Front Office, Treasury, Finance, Technology, Risk, and external banking partners.
• Provide subject-matter expertise on cash flows, reconciliation processes, and operational risk.
• Represent the function in governance forums and project steering groups.

• Significant experience in Cash Operations, Reconciliations, Payments, or Transaction Banking within financial services.
• Strong understanding of cash flows, Nostro accounts, payment schemes (e.g. CHAPS, SWIFT, FPS, BACS).
• Proven experience leading operational teams and managing senior stakeholders.
• Strong risk and control mindset with experience supporting audit and regulatory interactions.
• Analytical, detail-oriented, and comfortable working in high-volume, time-critical environments.
• Excellent communication skills with the ability to operate at VP / Executive level.

• Degree in Finance, Accounting, Economics, or related discipline.
• Experience with reconciliation tools, payment platforms, and automation solutions.
• Prior experience in asset management, custody, investment banking, or large corporate banking.