Manager, Presales

Get to Know Us:

It's fun to work in a company where people truly believe in what they're doing!

At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

• Oversee Sales Activity
• Drive customer success, sales methodology and sales success in support of exceptional quarterly and annual sales achievement.
• Ensure successful delivery of POCs and guided technical validation efforts. Support PreSales and sales reps on all sales activities including needs analysis, data review, product demonstrations and other general sales support as a player/coach.
• Close business with accounts of all sizes and develop relationships with key customers.
• Communicate effectively with sales, management, customers, and support staff.
• Travel to customer locations in territory to support sales efforts.
• Assign PreSales to sales opportunities, managing team capacity and skillsets.

• Develop a Team
• Coach and develop a talented team of PreSales -continuously evolving and expanding their skillset. The manager focuses on putting each team member in the best position to succeed, clearing obstacles, and supporting career growth through continuous coaching and transparent communication. Know what drives everyone on the team.
• Attract, hire, manage, coach, and develop employees who embody BlackLine's culture, core values of Inclusion and Diversity, and additional Objectives and Key Results (OKR's).
• Drive change to ensure the team is structured effectively to provide proactive and reactive support to internal Blackline teams, customers, partners, and prospects.
• Create a healthy and productive team environment that sustains a highly motivated group working to achieve common objectives.
• Participate in team building and company-growth activities including strategy setting, sales training, marketing efforts, and customer care.

• Continuous Improvement
• Be innovative and challenge the status quo.
• Bring new ideas to both the PreSales team and to the broader organization. Identify how we can be more effective and efficient.
• Reflect on successes and constructively contemplate failures to make improvements to ways of working.
• Work highly collaboratively cross-functionally to drive visibility and inter-departmental teaming for process improvement.

• Thought Leadership
• Lead by example with empathy and integrity.
• Be the positive, creative, focused person you want the team to be. Be highly motivational.
• Adopt a highly consultative approach to solving challenges encountered - both in direct sales situations requiring complex Blackline solutions, but also during interactions with customers, prospects, partners, and internal stakeholders.
• Technical/Specialised Knowledge, Skills and Abilities
• Exercise the ability to acquire in-depth knowledge of Blackline and the industries upon which we focus.
• Keep abreast of sales trends to increase your credibility in the industry e.g., going to industry events, subscribing to blogs/podcasts, reading books, researching case studies.
• Learn about the experiences other customers have with Outreach, to apply these successes and learnings to conversations. Become a solution expert - platform features, value and use cases.
• Presentation Skills
• Exudes confidence, positivity, and a natural flair for presenting to diverse audiences
• Proven ability to deliver presentations to Sales Leaders, during Quarterly Business Reviews, and other such sales, partner and company-wide meetings
• Positive Attitude to Building Sales Relationships
• Proven collaborator who can liaise with pro-actively across all levels and departments within the organisation
• Develop strong relationships across BlackLine. A successful Manager understands the importance of consistent interaction and alignment with not only other Sales leaders, but with Product, Implementation, Customer Success and Marketing as well.
• Actively engage in the sales cycle. The expectation is that the Manager participates directly in deals by lending expertise and an executive presence to help win business.
• Partner with the Sales leadership team to define and execute on success metrics for the SC team.

• Prior experience managing a Solution Consulting team
• Effective communication skills
• High level of enthusiasm, initiative, commitment, and professionalism
• Ability to build compelling value-driven presentations
• Embrace the ideals of transparency, diversity, and integrity
• Great at building relationships and working within a team-selling environment
• Ability to engage with all levels in an organization
• Ability to thrive in a fast-paced environment
• Willing to travel up to 40% of the time, within public health safety protocols

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.