Sr Associate, Sales Force Effectiveness
About This Role: In the role of Sr Associate for Sales Force Effectiveness, you will be integral to driving sales excellence by designing, implementing, and continuously improving commercial strategies, tools, and processes. Situated within the Commercial team, you'll ensure these strategies align with the overall business priorities. Your leadership will encompass performance analysis and monitoring, territory alignment, incentive design, and KPI tracking to optimize field force productivity. You will closely collaborate with the Sales department to ensure data-driven decision-making, enhancing field capabilities through training initiatives on platforms like Salesforce, Veeva CRM, and Veeva Fast Track. This position is pivotal in ensuring that our commercial strategies effectively support the business goals and maximize customer engagement.
Want more jobs like this?
Get jobs in Madrid, Spain delivered to your inbox every week.

What You'll Do:
- Define and set performance targets aligned with commercial strategy and objectives.
- Calculate and process incentive payments ensuring accuracy and timeliness.
- Reconcile final results with GBS to guarantee consistency and accuracy.
- Govern and formalize incentive processes while supporting Finance in monthly accruals.
- Define field force capacity and optimize distribution of visits and calls.
- Monitor and challenge call plan adherence and other KPIs on a monthly basis.
- Own CRM governance and training, ensuring strategic use and data accuracy.
- Promote data harmonization and adherence to data governance policies.
- Leverage advanced analytics to inform and optimize omnichannel approaches.
- Lead cross-functional collaboration for launch product readiness.
- Ensure implementation and integration of Call Engagement Plans in Veeva CRM.
- Design and implement customer segmentation models based on potential and access.
- Drive omnichannel initiatives tailored to local market needs.
Who You Are: You are a dynamic individual with a strategic vision coupled with a hands-on approach, adept at turning ideas into action. Your analytical prowess allows you to thrive on challenges while being a perceptive and collaborative problem solver. You excel in communication, both written and verbal, in English and Spanish, and possess strong attention to detail and organizational skills. Working effectively in a matrixed environment, you balance strategic insight with practical execution, always aiming for results.
Required Skills:
- BA/BS degree in Business, Statistics, Mathematics, Engineering, or related fields.
- 3+ years of experience in SFE/CFE/FFE at the local level.
- Demonstrated experience in the biotechnology & pharmaceutical industry.
- Advanced proficiency in CRM and Excel.
- Demonstrated stakeholder management and project leadership skills.
- Excellent written and verbal communication skills in English and Spanish.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a matrixed environment.
Preferred Skills:
- MBA is a plus.
- Experience with Power BI.
- Previous field experience in an international environment.
Job Level: Professional
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
Perks and Benefits
Health and Wellness
- FSA
- HSA
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Mental Health Benefits
- Fitness Subsidies
- HSA With Employer Contribution
Parental Benefits
- On-site/Nearby Childcare
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Sabbatical
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Company Equity
- 401(K) With Company Matching
- Stock Purchase Program
- Financial Counseling
Professional Development
- Promote From Within
- Access to Online Courses
- Lunch and Learns
- Tuition Reimbursement
- Internship Program
- Leadership Training Program
- Mentor Program
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)