Network/Systems Support Engineer - Athlone
About This Role:
As a Network/Systems Engineer at Biogen, you will play a vital role in the implementation, operation, and continuous improvement of the global standard manufacturing-control-network (MCN) infrastructure at our Athlone site. This position serves as the technical owner and escalation point for network and systems platforms that support manufacturing, laboratory, warehouse, and shop-floor operations, ensuring these environments remain reliable, secure, compliant, and maintainable. Your expertise will be crucial in maintaining server platforms, virtualization, network services, identity dependencies, monitoring, backups, and connectivity to manufacturing systems. Collaborating with manufacturing, automation, infrastructure, cybersecurity, quality, and vendor teams, you will resolve complex issues and deliver infrastructure changes through controlled processes. Given the site's 24x7 operations, you may be required to provide on-site, off-hours, or on-call support, ensuring that our manufacturing processes run smoothly and efficiently.
This role requires working on site for 5 days per week in Athlone.
What You'll Do:
- Own the day-to-day operation, troubleshooting, and lifecycle support for the site manufacturing network and systems infrastructure.
- Serve as the escalation point for complex MCN infrastructure incidents and lead root cause analysis through closure.
- Engineer, implement, and maintain network and systems changes in alignment with Biogen's change management, cybersecurity, GxP, and infrastructure standards.
- Monitor platform health, capacity, performance, availability, security posture, and service levels.
- Produce operational reporting and use trend data to identify reliability, resiliency, maintainability, and risk-reduction opportunities.
- Partner with manufacturing, automation, lab support, infrastructure, security, and vendor teams to plan and deliver enhancements, refreshes, incident-prevention actions, and technical standards.
- Support validated manufacturing environments by ensuring platform configuration, documentation, and operational controls remain current.
- Work across a diverse infrastructure environment including technologies such as Nutanix, Cisco, Arista, F5, SailPoint, Veritas, Windows and Linux platforms, supporting both operational activities and continuous improvement initiatives.
Who You Are:
You possess a strong technical acumen, allowing you to effectively manage and troubleshoot complex network and systems infrastructure. Your proactive nature drives you to identify and resolve issues swiftly, ensuring minimal disruption to manufacturing operations. You thrive in collaborative environments, seamlessly working with diverse teams to achieve common goals. Your meticulous attention to detail ensures that documentation and operational controls are consistently maintained. You are adaptable and prepared to provide support during off-hours or on-call situations, demonstrating your commitment to maintaining operational excellence.
Required Skills:
- BA/BS in computer science, engineering, information technology, or related technical discipline, or equivalent work experience.
- Significant and proven experience supporting heterogeneous network and systems infrastructure.
- Experience collaborating across servers, virtualization, storage, backup, networking, identity, cybersecurity, and operations teams.
Preferred Skills:
- Experience in pharmaceutical, manufacturing, GxP, or similarly regulated production environments.
Job Level: Professional
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
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Perks and Benefits
Health and Wellness
- FSA
- HSA
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Mental Health Benefits
- Fitness Subsidies
- HSA With Employer Contribution
Parental Benefits
- On-site/Nearby Childcare
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Sabbatical
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Company Equity
- 401(K) With Company Matching
- Stock Purchase Program
- Financial Counseling
Professional Development
- Promote From Within
- Access to Online Courses
- Lunch and Learns
- Tuition Reimbursement
- Internship Program
- Leadership Training Program
- Mentor Program
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)