Graduate, Patient Insights & Clinical Trial Experience

About This Role:
This entry-level Graduate position is an exciting opportunity to support the delivery of patient insight activities aimed at reducing protocol complexity and patient/site burden while advancing Patient Focused Drug Development (PFDD). As part of a dynamic team, you will work closely with the Associate Director to provide administrative, logistical, and coordination support for a variety of patient-focused initiatives. The role involves assisting with planning and executing patient insight activities, managing materials submissions, and supporting vendor management processes. By organizing insights, documentation, and budget-related information, you will enhance efficiencies across the Clinical Trial Delivery Units (CTDUs). This position offers a strong foundation for a career in patient engagement, clinical operations, or insights-driven functions within clinical research.

This is a hybrid role, requiring 50% weekly office attendance in Maidenhead and is due to start ASAP.

What You'll Do:

• Support planning and execution of patient insight activities, such as advisory boards, surveys, and focus groups, to inform protocol simplification.
• Manage patient insights materials submissions and processes to ensure timely delivery of project activities.
• Assist in vendor management by scheduling, tracking documents, and managing administrative requirements.
• Organize, consolidate, and track insights, documentation, and budget information across CTDUs.
• Learn core PFDD methodologies and contribute to developing patient-centric tools and processes.
• Provide administrative support for patient insight activities, including scheduling meetings and managing documentation.
• Assist with internal communication and support cross-functional collaboration between various teams.
• Support vendor-related processes, including information gathering, contracting workflows, and tracking deliverables.
• Maintain databases, trackers, and reporting materials for patient insight projects.
• Assist in budget tracking by updating spend trackers and processing invoices.
• Support preparation of presentations and internal reports related to patient insight activities.

• Bachelor's Degree required (e.g., life sciences, psychology, public health, sociology, healthcare management, communications, qualitative/qualitative research, or related fields).
• Strong interest in patient-centered qualitative research, clinical research, or health-related insights development.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel).
• Comfort with data trackers, spreadsheets, and structured information.
• Proactive, adaptable, and effective in a fast-paced environment.
• Professionalism, empathy, and respect in interactions with patients and caregivers.

• Foundational proficiency or strong interest in AI tools and data analytics.
• Experience or coursework in data interpretation, basic analytics, or dashboards.
• Experience in research support, healthcare, patient engagement, or administrative project coordination is beneficial but not essential.