Family Access Lead- Rare Disease
Today• San Francisco, CA
About this Role
This is a field based, front-line leadership position for 7-9 Family Access Managers. You will develop, coach, guide, manage and lead this patient-facing team within the commercial neuromuscular business to help patients start and stay on therapy. Under your leadership, the team will continue building strong relationships with staff and physicians at treating sites of care. The team will also be focused on patients who are in the maintenance phase of treatment by engaging and educating to maximize the patient experience. You will support the team to have a strong presence with patient advocacy groups in the rare disease community. The Family Access Lead will succeed in a close partnership with other field leaders such as the Rare Disease Regional Sales Lead and contributing matrix partners to build and execute regional strategies and tactics.
What You'll Do:
- Collaborate with matrix partners to develop/execute regional and local strategic plans
- Support the build and execution of individual development plans
- Provide regular coaching and quarterly feedback against annual goals
- Lead cross-functional work to generate innovative solutions to patient access barriers (insurance, logistics), improving site of care efficiencies/effectiveness & internal team excellence
- Lead team to support the use of patient driven initiatives, tools and resources
- Work in conjunction with colleagues and leadership to evolve capabilities and long-term strategies
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Who You Are
You are a tenured, servant leader who is passionate about both people development and patient care. You are an active coach, mentor, leader and manager who knows when and how to effectively switch those hats. You bring a sense of urgency, energy and diverse experiences that will positively impact the patients, customers, and internal team.
Required Skills
- 7+ years of relevant sales/marketing/reimbursement industry experience
- 3+ years of leading a team in the biotech/pharma/medical device industry
- Proven examples of leadership impact to culture, people development & execution success against business goals
- High level of emotional intelligence and self-awareness. Ability to coach team members in highly matrixed and challenging/changing environment.
- Proven ability to identify process or other issues and challenge the status quo for resolution while maintaining a high degree of compliance
- Leader in collaboration, innovation and successful track record in a competitive environment
- Driving is an essential duty of the job; candidates must have a valid driver's license and an acceptable driving record according to Biogen policy to be considered
- Ability to travel up to 60% weekly
Job Level: Management
Additional Information
The base compensation range for this role is: $184,000.00-$253,000.00
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
Client-provided location(s): San Francisco, CA
Job ID: Biogen-REQ23723
Employment Type: FULL_TIME
Posted: 2026-07-10T00:05:19
Perks and Benefits
Health and Wellness
- FSA
- HSA
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Mental Health Benefits
- Fitness Subsidies
- HSA With Employer Contribution
Parental Benefits
- On-site/Nearby Childcare
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Sabbatical
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Company Equity
- 401(K) With Company Matching
- Stock Purchase Program
- Financial Counseling
Professional Development
- Promote From Within
- Access to Online Courses
- Lunch and Learns
- Tuition Reimbursement
- Internship Program
- Leadership Training Program
- Mentor Program
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)