Dravet CMI Lead, Global CE&O
About This Role: As the Dravet CMI Lead within the Global CE&O team, you will spearhead the creation and synthesis of customer and market insights (CMI) for Dravet PDC (Product Development and Commercialization). Your role is pivotal in informing strategic and operational decisions across priority brands and assets, integrating qualitative and quantitative market research, competitive intelligence, and country-level analytics into executive-ready narratives and dashboards. You will be central to the CMI partnership across Global PDC, collaborating with Commercial, Medical, Market Access, and regional teams to translate insights into strategic implications. This position will also support key strategic projects such as lifecycle management and go-to-market model design, ensuring methodological consistency and high-quality collaboration with both internal stakeholders and external vendors.
What You'll Do:
Want more jobs like this?
Get Business Operations jobs in Zug, Switzerland delivered to your inbox every week.

- Design and execute primary market research, including qualitative and quantitative studies with HCPs, caregivers, and patients.
- Analyze and integrate multiple data sources to develop unified insights narratives and executive-ready recommendations.
- Coordinate country-level insights and analytics for global strategy development, ensuring methodological consistency.
- Act as the central CMI interface across Commercial, Medical, Market Access, PAG, and Regions to translate insights into strategic implications.
- Support asset strategy and lifecycle management by partnering with stakeholders and external vendors.
- Develop scenario planning and provide support in forecasting to aid business decisions.
- Oversee fieldwork and translate research findings into implications for go-to-market model design and field force structure.
- Ensure high-quality collaboration with internal stakeholders and external vendors.
Who You Are: You are someone who thrives on challenge and collaboration, bringing a perceptive and analytical problem-solving approach to your work. You exhibit strategic and innovative agility, and have a deep understanding of modern CE&O capabilities, including data-driven decision support. With a high integrity and a collaborative mindset, you are comfortable navigating ambiguity and change, and possess the ability to translate complexity into clear, compelling narratives.
Required Skills:
- Bachelor's degree required (Business, Economics, Life Sciences, or related field).
- 10+ years of experience in pharmaceutical or biotechnology commercial roles.
- Proven ability to lead performance analysis, dashboarding, forecasting, and insight generation for senior leadership audiences.
- Strong strategic and analytical capability, including business case development and scenario modelling.
- Experience operating in complex, international, cross-functional environments.
- Demonstrated executive presence and influencing skills.
- Fluency in English required; additional languages an advantage.
Preferred Skills:
- MBA or advanced degree preferred.
- Experience with ICOEs, franchise teams, brand teams.
- Deep understanding of modern CE&O capabilities.
Job Level: Management
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
Perks and Benefits
Health and Wellness
- FSA
- HSA
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Mental Health Benefits
- Fitness Subsidies
- HSA With Employer Contribution
Parental Benefits
- On-site/Nearby Childcare
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Sabbatical
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Company Equity
- 401(K) With Company Matching
- Stock Purchase Program
- Financial Counseling
Professional Development
- Promote From Within
- Access to Online Courses
- Lunch and Learns
- Tuition Reimbursement
- Internship Program
- Leadership Training Program
- Mentor Program
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)