CE&O Graduate Program
Yesterday• Zug, Switzerland
Are you looking to start your career within the global biotech industry? Join our 2‑year Global Customer Excellence & Operations (GCE&O) Graduate Program. The program offers a unique opportunity to apply your academic background in a global context while developing a broad set of strategic, analytical and cross‑functional business competencies through three rotations over two years. The program is designed to give recent Master's graduates the opportunity to jumpstart their careers and develop into the next generation of leaders at Biogen.
About the GCE&O Graduate Program
Biogen's Global Customer Excellence & Operations (GCE&O) organization spans a broad range of business functions, supporting insights generation, operational excellence, patient identification, performance management, forecasting, and analytics. While roles differ significantly across the organization, all teams share a commitment to excellence and to ensuring Biogen delivers meaningful impact for patients.
The program is designed for recent graduates to work closely with GCE&O leadership, learning from experienced mentors and building an international network of colleagues. Rotations are tailored to the graduate's development needs and the organization's priorities, ensuring both meaningful contribution and personal growth.
Want more jobs like this?
Get jobs in Zug, Switzerland delivered to your inbox every week.
Over the two years, the graduate will rotate through three key areas within GCE&O, gaining exposure to decision support, patient finding, insights generation, performance analytics, forecasting, and local business and market dynamics.
The Role
During the 2‑year GCE&O Graduate Program, you will complete three rotations:
Rotation 1 - Customer & Market Insights (CMI)
In CMI rotation, you will support strategic insights generation related to performance, market dynamics, and reporting. You will leverage qualitative and quantitative data sources, primary and secondary market research, and advanced analytics. Responsibilities include:
- Developing and automating management reporting and KPI dashboards
- Supporting long‑range forecasts, scenario planning, and market assumptions
- Conducting competitive intelligence and market research
- Providing analysis for Brand Leads to support strategic decision‑making
- Supporting business review cycles and annual operating planning
Rotation 2 - Patient Finding
In this rotation, you will focus on patient Identification, Engagement and Activation across multiple therapeutic areas, with a strong emphasis on rare diseases. This includes:
- Using real‑world data and AI/ML tools to identify undiagnosed or misdiagnosed patients
- Driving cross‑functional collaboration across medical, marketing, analytics, and field teams
- Exploring and supporting in‑house initiatives leveraging cross-functional internal capabilities
- Working with external stakeholders to advance innovative patient finding projects
- Contributing to Biogen's mission to help patients access treatment earlier
Rotation 3 - Affiliate Rotation
Your final rotation will be based within one of Biogen's affiliates in the Europe, or Biogen International Region (BIR). This experience provides:
- Firsthand exposure to local commercial operations and CE&O activities
- Direct involvement in priority business projects in a relevant therapeutic area
- Deeper understanding of market dynamics, customer insights, and competitive context
- Opportunities to contribute to local performance drivers and strategic initiatives
This affiliate rotation is considered fundamental, enabling the graduate to connect global strategy with local execution.
Qualifications
We are looking for recent graduates holding a Master's degree in a relevant discipline such as business management, finance, economics, marketing, or a scientific field. A demonstrated interdisciplinary background and relevant work experience are preferred.
We are seeking candidates with:
- Strong academic achievements
- Excellent analytical skills and an affinity for working with data
- Strong MS Excel and PowerPoint skills and comfort with quantitative analysis
- Extracurricular achievements demonstrating drive and capability
- Eagerness to learn and willingness to challenge the status quo
- An international mindset and the ability to navigate ambiguity
- A collaborative, proactive, and efficient team approach
- Entrepreneurial spirit and the ability to bring new ideas
- Professional fluency in English; additional languages are a plus
Job Level: Internship
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
Client-provided location(s): Zug, Switzerland
Job ID: Biogen-REQ22800
Employment Type: FULL_TIME
Posted: 2026-03-20T23:48:23
Perks and Benefits
Health and Wellness
- FSA
- HSA
- On-Site Gym
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Mental Health Benefits
- Fitness Subsidies
- HSA With Employer Contribution
Parental Benefits
- On-site/Nearby Childcare
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Sabbatical
- Volunteer Time Off
- Summer Fridays
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Company Equity
- 401(K) With Company Matching
- Stock Purchase Program
- Financial Counseling
Professional Development
- Promote From Within
- Access to Online Courses
- Lunch and Learns
- Tuition Reimbursement
- Internship Program
- Leadership Training Program
- Mentor Program
- Shadowing Opportunities
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)