Associate Director, Transformation & Organizational Enablement - Business Insights & Operations (BI&O)

About This Role:
As the Associate Director, Transformation & Organizational Enablement in Business Insights & Operations (BI&O), you will play an execution-focused role in translating BI&O's functional roadmaps into measurable behavior change across Biogen North America's largest organization. This position is pivotal in evolving BI&O's operating model while strengthening its partnerships with Therapeutic Areas (TAs) and functional commercial leaders, such as Omnichannel and Decision Sciences. Sitting at the intersection of strategy, program execution, and narrative leadership, you will ensure BI&O is prepared to support upcoming therapeutic area launches. By aligning teams with new operational strategies and decision frameworks, you will help drive the successful adoption of transformation initiatives. Reporting to BI&O Strategy and Operations leadership, you will collaborate closely with various stakeholders to maintain momentum and coherence throughout the transformation journey.

What You'll Do:

• Develop and execute change strategy plans for BI&O's operating model and TA engagement.
• Translate strategic roadmaps into clear "from/to" shifts in roles and decision rights.
• Conduct stakeholder analysis and assess change impacts, identifying adoption barriers.
• Apply change management practices to drive alignment and reinforce adoption.
• Design and facilitate working sessions to establish new ways of working.
• Create enablement assets like playbooks and leader talking points to accelerate adoption.
• Lead the development of BI&O's change management communications strategy.
• Craft BI&O's transformation narrative and ensure consistent messaging.
• Develop executive-ready storytelling materials and strategic communications.
• Drive clarity on decision rights and accountability as BI&O evolves.
• Facilitate cross-functional alignment workshops to resolve friction points.
• Support BI&O's culture and community-building initiatives.
• Track progress and adoption using scorecards and qualitative/quantitative indicators.
• Partner with leaders to ensure organizational readiness for upcoming launches.

Who You Are:

You are proactive and thrive in ambiguity, possessing the ability to build momentum across a matrixed organization. Your strong communication skills allow you to create compelling narratives and executive-ready materials. You excel at fostering engagement and alignment, ensuring transformation initiatives are effectively adopted. Your high emotional intelligence and stakeholder management abilities enable you to build trust and drive outcomes without direct authority. You are comfortable coordinating forums and logistics while owning strategic substance, making you a key player in driving BI&O's transformation efforts.

Required Skills:

• 7+ years of experience in change management, communications, transformation, or strategy/operations.
• Demonstrated ability to lead organizational change for complex initiatives.
• Strong communications capability with a track record of executive-ready narratives.
• Proven ability to drive outcomes in ambiguity and influence without authority.
• High emotional intelligence and stakeholder management skills.
• Bachelor's degree required; MBA highly preferred.
• Hybrid expectation: Cambridge, MA - in office ~3 days/week.

Preferred Skills:

• Top-tier strategy consulting experience with meaningful change/transformation exposure.
• Experience in managing cross-functional engagement and governance.

Job Level: Management

Additional Information

The base compensation range for this role is: $159,000.00-$219,000.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short- and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year
• Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

Client-provided location(s): Cambridge, MA

Job ID: Biogen-REQ22764

Employment Type: FULL_TIME

Posted: 2026-03-17T23:53:19