Training Supervisor
Job Description Summary
Technical Trainer Supervisor is a leadership role responsible for the design, implementation, and oversight of technical training programs. This position ensures all operations personnel are compliant with rigorous FDA and ISO regulatory standards while maintaining high production quality. The Technical Trainer Supervisor leads a team of trainers to deliver bilingual (English/Spanish) instruction on complex medical device assembly, equipment operation, and quality systems. You will serve as the primary link between Engineering, Quality, and Operations to ensure training materials accurately reflect current technical specifications. The Training Supervisor will identify and monitor training needs for the organization, design, plan, and implement training programs, policies, and procedures to fulfill those needs. Effectively providing leadership and enhance training activities for a plant associates. Responsible for all aspects related to supervising the Production Training operators. Develop and implement a system to identify and coordinate the appropriate resources to address training required to achieve manufacturing goals. Collaborate with multiple functions including but not limited to safety, quality, operations, and engineering to develop and implement associate cross training and certification programs to increase associate flexibility. Receive management and associate feedback on all aspects of training and effectively react in a manner that enhances the associate training experience. Ensures that all training requirements are met and documented. Able to work with all levels of management in identifying and supporting their training needs.
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Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Responsibilities
- Team Leadership: Supervise, coach, and evaluate the performance of technical trainers and training support staff.
- Bilingual Training Delivery: Develop and deliver comprehensive training modules in both English and Spanish, including hands-on demonstrations and classroom sessions.
- Curriculum Development: Design and update training materials, SOPs, and e-learning modules specifically for medical device manufacturing processes (e.g., cleanroom protocols, sterilization, or injection molding).
- Regulatory Compliance: Maintain meticulous training records to ensure 100% audit readiness for FDA and ISO inspections.
- Performance Metrics: Analyze training effectiveness through assessments and performance metrics to drive production efficiency and reduce rework.
- Technical Troubleshooting: Partner with engineering to resolve technical production issues and incorporate corrective actions into training programs.
- Enhance / develop processes and associated tools to optimize training program.
- Reviews existing training programs: suggests enhancements and modifications to improve engagement, learning, and retention.
- Supervise direct reports to set and achieve goals.
*This is not intended to be an all-inclusive listing of duties. Other job-related duties may be required.
Education and Experience:
This position requires:
- Bachelor's degree required (in Engineering, Life Sciences, Industrial Technology, or a related technical field).
- Min 3 years of experience in technical training within a manufacturing environment (preferably in a medical device or highly regulated field) and curriculum development experience.
- Solid understanding and experience with a Learning Management System (LMS)
- 2 years minimum of supervisory experience.
- Soft Skills: Strong Leadership, presentation, project management, and cross-functional collaboration skills.
- Solid understanding of the basics and some experience using Microsoft Office Word, Excel and PowerPoint
Preferred qualifications include
- Technical Knowledge: Deep understanding of medical device quality standards (e.g., 21 CFR Part 820, ISO 13485) and Lean Manufacturing concepts.
- Previous experience utilizing Lean/Continuous Improvement training methodology.
- Experience in FDA, GMPs and ISO requirements.
- Working Knowledge of Quality Systems Regulatory requirements and application to Company /Unit requirements.
Basic Knowledge and Skills:
- Effective Oral/written Communication in English and Spanish- Advanced
- Ability to work as part of a team / Teambuilding - Advanced
- Independent thinking / Self Driven - Advanced
- Decision Making Ability - Advanced
- Troubleshooting / Problem Solving - Proficient
- Safety & Ergonomics Expertise - Proficient
- Quality Systems Knowledge - Proficient
- Computer Skills / Microsoft Office - Proficient
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
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Primary Work Location
USA TX - El Paso - Northwestern Dr.
Additional Locations
Work Shift
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion