Strategic Account Manager

Job Description Summary

An excellent leadership opportunity for a Strategic Account Manager to grow BD's market share in State Sector across all business units. The role will be based in Johannesburg, South Africa.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

About the role

The Strategic Account Manager is responsible for leading BD's strategic engagement and growth agenda within key State Sector hospitals and public health institutions. The role focuses on establishing BD as a trusted strategic partner at C-Suite and senior clinical leadership levels, enabling long-term collaboration and joint value creation.

This role requires deep understanding of State Sector dynamics, strong stakeholder influence, and the ability to coordinate multi-disciplinary account teams to deliver measurable impact, enhanced customer experience, and expanded access to BD's portfolio across priority accounts.

Main responsibilities will include:

• Lead the development and execution of a 3-5-year State Sector Strategic Account Plan, prioritizing key high-impact hospitals and public health institutions.
• Drive revenue and gross profit growth by identifying opportunities across BD portfolios and coordinating cross-BU initiatives for increased share of wallet.
• Lead and coordinate the cross-Business Unit account teams, ensuring clear strategic direction, alignment of objectives, accountability, and effective execution with all BD stakeholders.
• Build and maintain deep understanding of State Sector funding flows, procurement processes, tender dynamics, reimbursement challenges, and public health priorities.
• Manage and support the execution of tender strategies, bid submissions, and contracting requirements in collaboration with Tendering, Contract Lifecycle, Commercial, and BU teams.
• Proactively analyze customer needs, service gaps, and clinical/operational challenges to propose BD solutions (products, services, digital capabilities, and value-added programs).
• Track and report on account performance, opportunity pipeline, forecast accuracy, and progress against strategic plans using BD CRM and reporting tools.
• Partner with Public Affairs, Market Access, and Strategic Marketing to unlock access barriers, influence policy drivers, and position BD as a leader in health system strengthening.
• Ensure compliance with BD policies, quality standards, ethical requirements, and tender governance through all engagements and commercial activities.
• Represent BD Africa in high-level forums, strategic engagements, and health-system partnerships relevant to key State Sector accounts.

• Bachelor's degree required, preference for Life Sciences, Health Sciences, Commerce, Business Administration, or related field.
• Minimum 7+ years of commercial experience in healthcare, medical devices, diagnostics, or pharmaceuticals.
• Proven track record in Strategic Account Management or Key Account Management, preferably in the State or Public Health Sector.
• Demonstrated experience managing multi-stakeholder, cross-functional teams and driving complex commercial projects.
• Deep knowledge of procurement regulations, tender cycles, and contract frameworks relevant to public sector healthcare.
• Strong analytical and financial acumen, including ability to interpret data, assess account potential, and build investment cases.
• Demonstrated problem-solving, resilience, and ability to work in a complex environment with multiple priorities.
• Regular local travel to State Sector hospitals, provincial offices, and BD stakeholders up to 50-60%