Integration Support Engineer
Yesterday• West Pennant, Australia
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description
Support HL7-based integrations for Pyxis medication systems across hospital implementations.
At BD, possibility isn't an idea. It's what we do. We are the Makers of Possible.
As anIntegration Support Engineer, you'll support the deployment and ongoing operation of BD Pyxis medication management solutions, configuring and supporting HL7 interfaces between BD software and hospital information systems.
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This role is offered as a2-year fixed-term contract, based at our Macquarie Park head office, supporting a large-scale hospital implementation program. You'll work closely with Project Managers, Integration Engineers and customer IT teams to ensure integrations are delivered correctly and operate reliably in live clinical environments.
This role suits someone with hands-on healthcare integration experience who enjoys technical problem-solving, structured delivery and working with hospital IT stakeholders.
Your Day-to-Day
As an Integration Support Engineer, you'll support both the implementation phase and live operation of integrated hospital systems.
Your day will include:
- Supporting the deployment, configuration and integration of BD Pyxis solutions into hospital environments
- Building, configuring and testing HL7 interfaces with hospital and third-party clinical systems
- Providing Level 1 and Level 2 remote support for integration, interface and software-related issues
- Assisting with installation and maintenance of interface software, virtual machines and supporting infrastructure
- Working closely with Project Managers to support delivery timelines and resolve integration issues
- Collaborating with hospital IT teams and third-party vendors to troubleshoot interface, network and data-flow issues
- Identifying root causes and supporting resolution of integration-related incidents
- Maintaining clear documentation of integrations, configurations and support activity
You'll work across multiple concurrent hospital implementations, balancing technical accuracy with timely, clear support.
About You
You're technically capable, methodical and comfortable supporting healthcare systems in live environments.
You'll bring:
- Experience working in healthcare IT environments
- Hands-on experience with HL7 standards and interfaces (essential)
- Background in integration support, application support or software implementation roles
- Working knowledge of Windows server environments, databases and virtualised systems
- Strong troubleshooting skills and ability to identify root causes
- Clear written and verbal communication skills with technical and non-technical stakeholders
- Ability to manage multiple priorities across active projects
- Experience producing and maintaining technical documentation
- A professional, customer-focused approach
Why BD?
BD is one of the world's largest medical technology companies, but we've never lost our human touch.
With over 70,000 associates worldwide, we're committed to building meaningful careers. Here in ANZ, a high percentage of roles are filled internally - we don't just promise development, we deliver it.
Because at BD, possibility isn't just imagined - it's made.
What's in It for You
- 2-year fixed-term contractwith a global MedTech leader
- Hands-on experience supporting HL7-based integrations in live hospital environments
- Exposure to Pyxis medication management systems used across major hospital networks
- Close collaboration with Project Managers, Integration Engineers and customer IT teams
- Meaningful work supporting technology embedded in clinical workflows
Ready to Make the Move?
If you have HL7 integration experience and want to support hospital systems end-to-end -apply todayand join BD as aMaker of Possible.
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visithttps://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work Location
AUS Sydney - North Ryde
Additional Locations
Work Shift
Client-provided location(s): West Pennant, Australia
Job ID: BD-94321614592
Employment Type: OTHER
Posted: 2026-04-25T19:06:14
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion