Field Service Engineer

Job Description Summary

You have a degree in Electrical Engineering or meaningful experience. You are very solution-oriented and customer-centric. Others describe you as a very hardworking person that can adapt easily to new technologies. Some IT knowledge (such as network diagnosis and system connectivity) is a huge plus. You have a driver's license and are currently living within a daily commutable distance of the center of Benelux.

Job Description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters.

Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

Your responsibilities:

• Provide field-based and remote technical support to customers and colleagues
• Carry out preventative maintenance, installation, relocation, repairs and corrective field change orders on Flow Cytometry instrumentation.
• Diagnose electrical, fluidic, mechanical, hardware, software and laser failures using established procedures and techniques.
• Determine the most efficient repair/solution to ensure minimum downtime.
• Perform instrument certifications (IQ/OQ).
• Actively manage your car stock, ensuring all vital spare parts and tools are available.
• Effective management of technical escalations.
• Cover the Netherlands with occasional travel throughout the Benelux area.

• We have an informal working atmosphere & dynamic culture
• Use your technical skills to change lives and be part of an organization with a big social contribution.
• You have the flexibility to plan your own days
• We are known for our phenomenal development opportunities!
• We offer an attractive salary and remuneration package, including a company car and bonus