Field Service Engineer, BDB

Job Description Summary

Position Summary
The Field Service Engineer is responsible for installing, maintaining, and repairing Flow Cytometry instruments to ensure optimal performance and customer satisfaction.

Job Description

Key Responsibilities
• Install and validate Flow Cytometry systems
• Perform preventive maintenance and repairs
• Diagnose technical issues (mechanical/optical/electronic/software)
• Provide on-site and remote technical support
• Complete service reports and follow compliance standards
• Build strong customer relationships

Qualifications
• Bachelor's degree in Engineering or Life Sciences
• Minimum 2~3yr experience with laboratory/medical equipment preferred
• Strong troubleshooting and communication skills
• Ability to travel and work independently
• English technical documentation reading ability

Preferred
• Flow Cytometry experience
• GLP/GMP or hospital environment experience

Required Skills

Optional Skills

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Primary Work Location

KOR South Korea - Seoul HQ

Additional Locations

Work Shift