Deputy Manager - Operations

Job Description Summary

Job Title: Deputy Manager - Operations
Location: Gurgaon India
Experience: 7-10 years
Industry: Supply Chain, Medical Devices
Job Summary:
We are seeking an experienced professional with background in supply chain management, particularly in the medical device industry.
The ideal candidate should have experience in handling Global Trade Compliance, Regulatory & Customs Compliance, end to end Vendor Management, exposure in managing 3PL warehousing operations and multimodal transportation (Ocean/Air/Road).
Key Responsibilities:
• Global Trade Compliance: Ensure accurate HSN classification, complete import/export documentation, and maintain broker health checks. Collaborate with global teams to stay aligned with customs regulations and lead periodic compliance audits.

• Regulatory & Warehouse Compliance: Coordinate with internal teams to maintain valid licenses (including warehouse licenses and NOCs). Ensure timely EPR submissions and compliance with BIS, DGFT, and other regulatory bodies.

• Vendor Management & Procurement: Manage freight forwarders, CHAs, and logistics partners through regular business reviews. Support procurement negotiations and timely contract management to drive cost efficiency and service quality.
• Invoice & Payment Management: Oversee invoice validation and approval in coordination with 3rd party freight validation partners and finance teams, ensuring timely and accurate vendor payments contributing to strong supplier relationships and operational continuity.
• Process Standardization: Champion process improvements and standardization across supply chain operations. Develop and implement SOPs to enhance customer experience
• Project Management: Lead and support supply chain projects, ensuring timely execution through effective stakeholder collaboration.
• Logistics Operations Excellence: Manage end-to-end 3PL warehousing and transportation operations, ensuring service level adherence and operational excellence.

Required Skills and Experience:
• Supply Chain Management: Experience in Global Trade Compliance, Regulatory & Warehouse Compliance, Vendor Management, 3PL, Customs, EXIM, and transportation.
• People Management: Ability to manage team of 1-2 people
• Technical Skills: Proficiency in SAP ECC 6.0/JDE, Business Intelligence, and advanced Microsoft Office skills (Excel, PowerPoint, Visio, MS Project, SharePoint, Power Automate apps).
• Digital Tools: Knowledge of Power BI and other essential digital tools.
• Analytical Skills: Good analytical skills
• Project Management: Ability to manage projects in a diverse, matrixed, multi-cultural environment.
• Communication: Excellent communication and presentation skills.
• Problem-Solving/Critical Thinking: Ability to work under pressure, meet deadlines, and solve complex problems.
• Mobility: Should be mobile to take up additional responsibilities and geographies.
Qualifications:
• Education: Degree from a premier B-school.
• Experience: 7-10 years in the supply chain domain, preferably in the medical device industry.

Job Description

Required Skills

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Primary Work Location

IND Gurgaon - Signature Towers B

Additional Locations

Work Shift