Vice President; Business Support Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

• Analyze user needs and reporting / analytics requirements to determine feasibility of design within time and cost constraints.
• Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.
• Confer with systems analysts, engineers, programmers, and others to design systems and to obtain information on project limitations and capabilities.
• Verify stability, interoperability, portability, security, or scalability of system architecture.
• Communicate with staff or clients to understand specific system requirements.
• Provide technical guidance or support for the development or troubleshooting of systems.
• Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability.
• Train system users in system operation or maintenance.
• Partner with LOB and Product.
• Remote work may be permitted within a commutable distance from the worksite.

• Master's degree or equivalent in Computer Science, Mathematics, Economics, or related: and
• 3 years of experience in the job offered or a related Quantitative occupation.
• Must include 3 years of experience in each of the following:
• Supporting data systems through maintenance, modification, problem resolution, risk assessment, code migrations, architecture reviews and performance optimizations;
• Translating business data requirements into technical data delivery workflows for large scale enterprises;
• Developing ETL (Extract, Transform, Load) workflow solutions using Alteryx, SAS, and SQL to deliver data from multiple disparate sources for advanced analytics, validation, and reporting; and,
• Utilizing Tableau data visualization tool to build data analytics dashboards.