Team Leader - R

Job Description:

Overview * (Bank of America overview, BA Continuum India overview, Business Overview)

Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.
BA Continuum is a nonbank subsidiary of Bank of America, part of our Global Delivery Center of Expertise in the bank. BA Continuum India Pvt. Ltd. supports business process, information technology and knowledge process across Consumer Banking, including Card and Home Loans, Legacy Asset Servicing, Global Banking and Markets, and Global Wealth and Investment Management lines of business at Bank of America.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for the individuals, businesses and institutional investors we serve worldwide.
We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

Process Overview

Global Payment Services (GPS) team is a shared service team which caters to Liquidity management, Payment and Receivables products globally; performing multiple reporting & analytical activities, along with process enhancement and improve productivity. GTS business leverages the Tableau platform and Excel (VBA Macros) to design, visualize and distribute data analysis for business managers globally. The team activity includes reporting on client account balances, revenues, margins, Fund transfer pricing changes, Over Draft tracking and other relevant information for decision making at the senior management level as well as for Treasury Sales Offices (TSOs) and sales people. Accuracy and timely delivery are paramount to the team's success and associated with multiple business partner's gives access to many aspects of the GTS organization, which provides opportunities to learn and grow the scope of services. Additionally, team also creates interactive dashboards via Tableau for Regional, Sales and Internal team providing a bird's eye view.

Job Description

In this role, candidate is expected to be responsible for end to end design, development and delivery of effective dashboards and visualizations in Tableau and possess good client handling experience with good communication and analytical skills. Candidate will be required to understand partner requirements, learn the process steps and to execute the process with high standards for delivery. Candidate will have to manage multiple scheduled and/or ad-hoc tasks and to manage their time to ensure efficient delivery. The tasks may include data pre-processing, analysis, updation and presentation of outcomes in the form of tabular and visual reports.

• Create, design and maintain dashboards and reports on Tableau
• Ensure accurate and timely publication of data
• Generate reports using Alteryx including data analysis
• Understand and deliver ad-hoc analytics and visualization requests in a timely manner
• Able to draw insights from large and complex data sets
• Provide account schematics of liquidity structure

• Design and document workflow and make appropriate recommendations to improve operational effectiveness.
• Drive operational excellence through process review, identifying bottlenecks and risks, mitigating and resolving issues.

• Advanced excels skills i.e. complex formulas, high proficiency with macros using VBA.
• Advanced Tableau & Alteryx skills required.
• Advanced understanding of SQL database.
• Clear understanding of Automation and Data analysis
• Understanding of banking operations and financial products.
• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
• Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
• Strong interpersonal skills, with the ability to work independently and within a team environment
• Ability to manage time effectively, set priorities and meet deadlines.
• Excellent written and verbal communication skills