Team Leader
Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
The Stock Loan Associate/Manager is responsible for overseeing and executing daily Stock Loan Operations, including settlements, reconciliations, collateral management, break resolution, and regulatory support. In addition to core processing responsibilities, the role manages team workflow, provides oversight, ensures adherence to control standards, and partners with stakeholders to drive process improvements and risk mitigation.
Job Description
Intercompany Settlements & Collateral Management
Agree and process collateral with MLPFS and MLI counterparties.
Execute associated collateral movements and ensure accuracy in cash and securities flows.
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Perform daily reconciliation to ensure 100% balancing of cash and position activity.
Break Identification & Resolution
Research, isolate, and resolve stock loan breaks, including:
DTC/Loanet breaks
AP/blotter discrepancies
Post necessary Stock Record adjustments to clear exceptions.
Transaction Processing & MTM
Process mark-to-market (MTM) updates via manual and automated platforms.
Support daily booking of stock loan transactions and pricing updates.
Repo and Settlement Support
Managerial & Leadership Responsibilities
Oversee daily workflow and task allocation for Stock Loan Operations staff.
Monitor team performance, ensuring SLAs, cutoffs, and control requirements are met.
Provide coaching, guidance, and performance feedback to team members.
Conduct daily huddles and operational checkpoint calls.
Risk, Control & Governance
Ensure adherence to internal policies, regulatory standards, and SEC recordkeeping requirements.
Review and approve daily reconciliations, Stock Record adjustments, and exception resolutions.
Identify operational risks and implement mitigating controls.
Stakeholder Management
Partner with Front Office, Collateral, Middle Office, and Technology teams to resolve issues and align processes.
Serve as the escalation point for complex breaks, settlement delays, or counterparty discrepancies.
Interface with external agents (BNY, JPM, DTC, Loanet) as required.
Regulatory, Audit & Reporting
Support internal and external audit and regulatory inquiries by preparing required documentation.
Maintain complete and compliant operational records per regulatory retention timelines.
Process Improvement & Change Management
Identify automation, process optimization, and control-enhancement opportunities.
Collaborate with Technology/GSL MAPS teams on system enhancements, UAT, and production rollouts.
Lead training sessions, ensure SOPs are updated, and drive continuous improvement initiatives.
Responsibilities
Fail investigation and remediation for failing borrows and loans and returns
Interact closely with stock loan teams in various locations, settlement teams and corporate action teams
Prioritize, investigate and add commentary to contract compare breaks
Create managerial reports, workload statistics, and provide value-added analysis to the business.
Prepare documentation/requests for onshore review and responses to all internal and external inquiries.
Requirements
Education : B COM/ MBA/BBA/BCA
- Certifications If Any : NA
Experience Range : More than 3 years
Foundational Skills*
- Good comm. Skills, Analytical Skills, Time Management and Excel
Desired skills
- Settlements/ Stock Loan profiles
Work Timings : 17:30-02:30
Job Location : Gurugram
Perks and Benefits
Health and Wellness
- FSA
- HSA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Assistance Program
- Adoption Leave
- Family Support Resources
Work Flexibility
Office Life and Perks
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- 401(K)
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Internship Program
- Associate or Rotational Training Program
- Mentor Program
- Access to Online Courses
Diversity and Inclusion