Software Engineer II A - GBS IND

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview:

The Risk Function Technology (RFT) organization is responsible for the management and delivery of technology for the bank's enterprise control functions. We also manage GT&O's business operations, business process and controls, workforce management, Simplify & Improve (SIM) governance, and initiative and master planning processes.

Job Description:

We are seeking a highly skilled and motivated Senior DevOps Engineer with 6+ years of experience to design, implement, and maintain scalable, secure, and highly available infrastructure. The ideal candidate will have strong expertise in cloud platforms, CI/CD pipelines, automation, containerization, and infrastructure-as-code, and will closely collaborate with development, QA, and security teams to enable faster and reliable software delivery.

Responsibilities:

• Design, build, and maintain CI/CD pipelines to support automated build, test, and deployment processes
• Deploy and manage containerized applications using Docker and orchestrate them using Kubernetes
• Ensure high availability, scalability, and reliability of production and non-production environments
• Monitor system performance, availability, and security using tools like Dynatrace, Splunk
• Troubleshoot infrastructure, deployment, and application issues and drive root-cause analysis
• Collaborate with development teams to promote DevOps best practices and shift-left automation
• Implement security best practices, secrets management, patching, and compliance controls
• Support release management, environment provisioning, and production deployments
• Create and maintain technical documentation and standard operating procedures
• Mentor junior DevOps engineers and contribute to continuous improvement initiatives

• 6+ years of hands-on experience in DevOps roles
• Strong experience with Linux/Unix system administration
• Proven hands-on experience with one or more cloud platforms (OpenShift, AWS, Azure, or GCP)
• Expertise in CI/CD tools such as Jenkins, GitHub or similar
• Strong experience with Infrastructure as Code
• Solid understanding of Docker and Kubernetes
• Proficiency in scripting/programming (Shell, Python, or similar)
• Experience with version control systems (Git) and branching strategies
• Knowledge of monitoring, logging, and alerting solutions
• Strong troubleshooting, problem-solving, and communication skills

• Experience in regulated environments (banking, healthcare, life sciences, etc.)
• Exposure to DevSecOps practices and security scanning tools
• Experience with configuration management tools (Ansible, Chef, Puppet)
• Knowledge of networking concepts (VPC, DNS, Load Balancers, Firewalls)
• Cloud certifications (AWS, Azure, or Kubernetes - CKA/CKAD)