Operations Representative MKTS, Trade Support and Settlement, Korea, Global Markets Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description
The candidate will serve as the main point of contact for counterparties/ clients of Bank of America N.A Seoul branch, providing trade support and settlement services for Global markets products. The candidate is expected to handle various FICC products such as FX, rates, and their derivatives, delivering the end-to-end support for Global Markets Sales and Trading in Korea, which includes client onboarding, trade support, settlement and regulatory reporting. Up-to-date market knowledge on key initiatives and developments within global markets business is essential. The candidate will work closely with client/front line of business to ensure transactions are processed under the proper governance and control. Additionally, the candidate will proactively drive process optimization and system enhancements.

Responsibilities
- Support daily operations for Global Markets settlement
- Perform related regulatory reporting
- Respond promptly to client queries regarding trade activities and settlement
- Support fails reporting/escalation
- Liaise with internal/external counterparts to ensure timely settlement/resolution of settlement issues
- Involve in ad hoc issues such as new processes or industry initiatives and regulatory inspection support etc.
- Support break investigation and resolution

Requirements
- Presentable, confident and client focused
- Excellent communications skills in both Korean and English, with the ability to present to manager and teams/clients
- Ability to work under pressure in a team environment
- Ability to liaise with all levels of the firm and people with different experiences and backgrounds
- Self motivated and able to work under supervision. Candidate should be able to manage own time and know when to escalate.
- Previous experience related to settlement of Money Market, FX, Bond and Derivatives products is preferred
- Knowledge of Operational Risk, Client Money protection and Funding is preferred
- Python/VBA skillsets are preferred
- Copilot user with hands-on experience is preferred

Other Qualifications

- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Excels in working among diverse viewpoints to determine the best path forward
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world