Officer, Markets Support Analyst (Equity Operations), Taiwan, Global Markets Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

Global Markets Operations team supports the full lifecycle of Taiwan-listed equities and derivatives, including trade processing, settlement, securities lending (SBL), and account services.
This Band 6 Officer role is responsible for end-to-end processing across SBL, trade settlement, and account maintenance, with flexibility to rotate based on team capacity and business priorities. The role requires strong control awareness, client interaction capability, and the ability to perform in a multi-functional operating model

Responsibilities

Execute daily trade settlement, clearing, and reconciliation across exchanges, custodians, and internal systems
Provide cross-functional support across SBL, settlement, and account maintenance as part of rotation framework
Monitor settlement status; investigate and resolve fails, breaks, and reconciliation discrepancies
Act as point of contact for client, trading desk, and custodian queries across settlement and account services
Ensure compliance with internal controls, regulatory requirements, and audit standards
Escalate exceptions (DoA breach, missing approval, settlement failure) in a timely manner
Support buy-in avoidance and aged break resolution
Participate in UAT, system enhancements, and process improvement initiatives
Contribute to knowledge sharing and team coverage to enhance operational resilience

Requirements

Mandatory: Taiwan Securities Specialist + Futures Specialist certifications
Experience in Taiwan Equities Operations, trade settlement, Futures or SBL preferred
Product knowledge, previous experience in Taiwan Equities market is preferrable
Exposure to account onboarding / maintenance processes is advantageous
Strong communication skills (Mandarin & English) with ability to handle client interaction
Ability to work under pressure in a team environment.
Detail-oriented with disciplined control mindset and escalation awareness
Self-driven, adaptable, and willing to support role rotation across functions

Other Qualifications

Proven ability to leverage technology (e.g. SQL, Python, VBA, automation tools) to drive process improvement, enhance control efficiency, and reduce manual dependency is a strong advantage
Demonstrates continuous improvement mindset by identifying process gaps and enhancing operational efficiency
Able to work effectively across different functions through rotation, adapting quickly to new processes and responsibilities