Markets Support Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

• Front Desk support requires significant knowledge and sense of urgency to attend timely, with accuracy and high quality all different demands it can be requested;
• Serve as an Operations Equities team member contributing to daily BAU production work through the completion of responsible daily activities;
• Contribute to reducing risks and driving operational excellence in the operations equities space including but not limited to:
• Initiatives involving automation & streamlining of processes to reduce time spend and improve the overall trade processing and client (internal, or external) support experience;
• Deep dive analysis of daily routines and related processes to identify issues and areas of improvement.

• PQO Backoffice certificate is required;
• Fluent English written and oral communication;
• Advanced Excel experience ((V/X Lookups, pivot tables - VBA is a Plus);
• Good understanding of Brazilian Equities products;
• Previous experience in Operations or other correlated areas;
• Strong communication skills (written and verbal);
• Demonstrated ability to problem solve;
• Ability to work under pressure in a team environment;
• Ability to multi-task and operate under high pressure situations;
• Candidate will be required to meet tight deadlines and know when to escalate;
• Strong focus on attention to detail;
• Demonstrated ability to manage multiple priorities/tasks;
• Demonstrated ability/willingness to continuously learn on the job.