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Sr. Manager, D365 CE Functional Architect

AT Avanade
Avanade

Sr. Manager, D365 CE Functional Architect

Ottawa, Canada

D365 CE Functional Architect
At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.

Come join us

As a CE Functional Architect, you'll be considered a learned professional that applies your subject matter expertise to design and implement CE solutions for our clients across all phases of Avanade's projects. You will be responsible for working with clients and leading Avanade delivery teams in planning, designing, building, testing, and maintaining CE solutions. Further, you are likely a great manager with vast CE experience. You understand the nuts and bolts of CE systems and, more importantly, you know how to connect with clients and lead a team to reach its goals. You are organized, energetic, and as comfortable in front of a boardroom as in front of a whiteboard with your team. This role provides the opportunity to work for Microsoft's #1 partner, with an unrivalled focus on personal development and training in both technology and softer consulting skills. Together we do what matters.

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What you'll do

* Establish D365 CE architecture by integrating solutions across functional lines
* Support the sales team in crafting deals
* Recommend the right CE software and solutions for your clients' needs
* Guide your project team, establishing and tracking achievements, coordinating actions, seeking expert advice, balancing open issues, and contributing to team meetings and reports
* Define how we measure business and operations success and validate CE system performance
* Support clients on CE standards and prepare them for using their CE solution by setting training programs and redefining new roles and responsibilities

Skills and experience

* Leading projects requiring significant coordination, with the freedom to use your own discernment and methodologies
* Working with D365 Customer Engagement as a functional leader
* Hands on experience deploying with Microsoft Power Platform solutions for customers in a variety of industries
* Reviewed team's work across all phases of Avanade projects (e.g., Plan, Analyze, Design, Build and Test)
* Designed conceptual architecture and functional solutions for large complex technology projects
* At least two full lifecycle implementations of Microsoft Dynamics 365 CE or Dynamics CRM
* Experience managing/leading teams both on and offshore is required

About you
Characteristics that can spell success for this role

* Consultative, collaborative, relationship builder
* Resilient, adaptable, flexible
* Intellectually curious and passionate about tech
* Client-centric attitude
* Passion for learning and development

Enjoy your career

* Some of the best things about working at Avanade
* Pathway to work on industry leading programs of work
* Opportunity to work with global customers

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees.

Create a future for our people that focuses on

* Expanding your thinking
* Experimenting courageously
* Learning and pivoting

Inspire greatness in our people by

* Empowering every voice
* Encouraging boldness
* Celebrating progress
* Accelerating the impact of our people by
* Amazing the client
* Prioritizing what matters
* Acting as one

Client-provided location(s): Ottawa, ON, Canada; Toronto, ON, Canada
Job ID: Avanade2-10338
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • Holiday Events
    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Leadership Training Program
    • Mentor Program
    • Internship Program
    • Professional Coaching
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Latinx founded/led
    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training