Software Architect, Sales & Success
6 days ago• San Francisco, CA
Job Requisition ID #
26WD95973
Position Overview (Enhanced)
Autodesk is looking for a Software Architect to join our COO Architecture team, leading the architecture of next-generation Go-to-Market (GTM) systems. In this role, you will report to the Distinguished Architect for Sales, Marketing, and Customer Success, and collaborate with a global team of architects driving Autodesk's digital transformation.
You will play a key role in reimagining our GTM ecosystem by modernizing platforms and embedding AI-first and agent-driven architectures across Sales and Customer Success. This includes leveraging Agentic AI frameworks (e.g., Salesforce Agentforce) and integrating cutting-edge AI technologies such as OpenAI, Anthropic, and developer tooling like Cursor to automate workflows, enhance decision-making, and enable intelligent, autonomous business processes.
This is a high-impact opportunity to shape Autodesk's revenue engine by designing scalable, secure, and intelligent systems that accelerate growth and operational efficiency.
Responsibilities (Enhanced with AI / Agentic Focus)
- Lead end-to-end solution architecture and define the strategic roadmap for Sales and Customer Success platforms, with a strong focus on AI-driven automation and intelligent systems
- Architect agent-based and autonomous workflows using platforms like Salesforce Agentforce, enabling proactive customer engagement, pipeline acceleration, and operational efficiency
- Design and implement AI-powered GTM solutions, leveraging LLM ecosystems (OpenAI, Anthropic) for use cases such as:
- Intelligent lead scoring and routing
- Sales copilots and customer success assistants
- Automated insights generation and forecasting
- Conversational interfaces and workflow automation
- Define scalable, event-driven and composable architectures, integrating CRM, CDP, ERP, and Customer Success platforms with modern data platforms
- Stay at the forefront of innovation across:
- Generative AI, Agentic AI, and ML
- Salesforce ecosystem (Sales Cloud, Data Cloud, Einstein, Agentforce)
- Modern AI developer tooling (e.g., Cursor, prompt engineering frameworks)
- Drive adoption of AI-enabled architectures, ensuring responsible AI practices, governance, compliance, and data security
- Collaborate cross-functionally with GTM, Product, Engineering, and Data teams to design AI-infused customer journeys and business processes
- Define build vs buy strategies, including evaluation of AI platforms, open-source frameworks, and SaaS tools
- Architect and guide implementation of modern cloud-native, API-first, and data-centric platforms, enabling real-time intelligence and personalization
- Develop conceptual and logical data models in partnership with Data Architects, ensuring readiness for AI/ML workloads
- Translate complex technical and AI-driven concepts into clear strategies for both technical and non-technical stakeholders
- Ensure non-functional requirements including scalability, reliability, security, compliance, and AI governance are met
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Minimum Qualifications (Enhanced)
- Bachelor's or Master's degree in Computer Science, Information Systems, or related technical field
- 12+ years of experience delivering enterprise software solutions, with strong focus on Sales, Customer Success, and CRM domains
- Proven experience designing and delivering AI/ML or Generative AI solutions, including hands-on exposure to LLM platforms such as OpenAI, Anthropic, or similar
- Experience building or integrating agentic or autonomous systems, including exposure to Agentforce or similar agent frameworks
- Salesforce certifications and deep expertise across Sales Cloud, Data Cloud, and Customer Success ecosystems
- Strong experience with data integrations and distributed systems (APIs, event-driven architectures, data pipelines, security layers)
- Domain knowledge across marketing, CRM, ERP, customer success platforms, and analytics ecosystems
- 8+ years of experience working with customer success and sales systems, including business process mapping and customer journey design
- Experience architecting solutions for large-scale enterprises with a focus on scalability and resilience
- Familiarity with AI-assisted development tools (e.g., Cursor) and modern engineering practices
- Strong understanding of compliance and data governance (GDPR, SOX, etc.), including implications for AI systems
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $143,000 and $256,520. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Client-provided location(s): San Francisco, CA
Job ID: autodesk-26WD95973
Employment Type: FULL_TIME
Posted: 2026-03-26T20:03:34
Perks and Benefits
Health and Wellness
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- FSA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Health Reimbursement Account
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
Office Life and Perks
- Some Meals Provided
- Commuter Benefits Program
- Casual Dress
- Pet-friendly Office
- Happy Hours
- Snacks
- Company Outings
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Unlimited Paid Time Off
- Leave of Absence
- Paid Vacation
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Company Equity
- 401(K) With Company Matching
Professional Development
- Shadowing Opportunities
- Access to Online Courses
- Promote From Within
- Learning and Development Stipend
- Lunch and Learns
- Tuition Reimbursement
- Mentor Program
- Internship Program
- Leadership Training Program
- Professional Coaching
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Woman founded/led
- Black founded/led
- BIPOC founded/led
- Latinx founded/led
- Asian founded/led
- LGBTQ+ founded/led
- Veteran founded/led