Senior Software Reliability Developer

Job Requisition ID #

26WD94650

Position Overview

Autodesk is looking for a passionate and experienced Senior Software Reliability Developer to join our Autodesk Platform Services (APS) - Foundational Services team. In this role, you will help ensure the reliability, scalability, and resilience of APS APIs, the foundational building blocks powering next-generation Autodesk design applications.

This is a hybrid role, where the team comes together in the Toronto office one day per week to collaborate, connect, and build strong working relationships. Reporting to the Software Engineering Manager, you will be part of an Agile, cross-functional team designing and operating highly available, cloud-native services, collaborating globally to solve complex distributed systems challenges and improve platform reliability and scalability.

The Foundational Services team builds and operates exabyte-scale cloud data platform components that power Autodesk's desktop, mobile, and web products. Our services enable: product teams to create seamless, in-product data experiences, partners to integrate, extend, and innovate on Autodesk data, and customers to access and work with their data across the Autodesk ecosystem. This work directly impacts over 10 million professionals in 185+ countries, helping customers save time and money, gain competitive advantage, and transform how ideas are brought to life.

Responsibilities

• Design, configure, and evolve cloud infrastructure to improve availability, resiliency, performance, and cost efficiency as systems scale
• Operate and optimize production workloads running on EC2, ECS, and serverless AWS services
• Drive continuous improvements in CI/CD pipelines, deployment strategies, and rollback mechanisms
• Define and track SLIs, SLOs, and error budgets, balancing reliability with delivery velocity
• Ensure systems remain compliant with security and regulatory standards through proactive updates and controls
• Own service reliability outcomes, including service reviews, fire drills, and high-availability (HA) assessments
• Participate in technical design discussions and architectural decision-making
• Build tools and automation to improve operational efficiency, monitoring, alerting, and observability
• Create dashboards and metrics that enable data-driven decision-making and transparency
• Troubleshoot complex production issues, drive root-cause analysis, and implement long-term fixes
• Participate in a rotational on-call schedule to ensure timely service recovery and production health
• Collaborate closely with developers in a Scrum-based Agile environment

• Bachelor's degree in Computer Science or a related technical field
• 6+ years of software engineering experience, including 3+ years in a Site Reliability Engineering role with SLO ownership
• Hands-on experience with observability, monitoring, and logging tools, such as Dynatrace, Splunk, OpenTelemetry, CloudWatch, Grafana, or Prometheus
• Strong understanding of SRE principles, best practices, and system architectures
• Proven experience building, deploying, and operating services on AWS
• Experience with continuous delivery methodologies and CI/CD tools
• Solid knowledge of resiliency patterns and cloud security fundamentals
• Experience troubleshooting production issues in collaboration with users and cross-functional teams
• Infrastructure as Code (IaC) experience, preferably using Terraform
• Familiarity with security and compliance standards, such as SOC 2

• A collaborative, results-driven developer who enjoys solving challenging problems
• Continuously curious, with a strong desire to learn and take on new technical challenges
• Comfortable presenting working software, discussing progress, and engaging with stakeholders