Senior Partner Program Manager

Job Requisition ID #

25WD90866

Position Overview

We are seeking a dynamic Program Manager to oversee cross-functional initiatives that drive operational excellence, enhance scalability, and promote user-centric design. This role encompasses program design, launch, and management. Other key responsibilities include communications, KPI tracking, operations, change management, and vendor management.

The ideal candidate will blend an operational mindset with excellent communications skills. They will manage various programs and projects affecting both internal and external stakeholders, ensuring clear communications, agile operations, and measurable outcomes. Focused on delivering exceptional experiences and aligning strategic goals, the Program Manager will be pivotal in driving initiatives that improve processes and outcomes across different areas of the organization and our Partner network.

Key Responsibilities

• Program Management: Strategic thinker capable of leading and driving the design and implementation of larger-scale programs, ensuring alignment with organizational goals.
• Stakeholder Collaboration: Effectively drive cross-functional collaboration to achieve program objectives, navigating organizational dynamics.
• Resource Management: Proficient in allocating and managing resources for larger-scale projects, demonstrating strategic resource management.
• Risk and Quality Control: Strategic approach to risk management, ensuring all program aspects meet established quality metrics.
• Local Market Adaptation: Proficient in aligning programs with broader organizational goals while ensuring relevance to local markets.

• 5+ years of experience in program or project management roles, preferably in operations, communications, or tech/SaaS environments.
• Proven ability to develop communication plans, manage stakeholders, and influence cross-functional teams.
• Experience with change management, business operations, and KPI reporting.
• Excellent written and verbal communication skills; ability to distill complex topics into concise messaging.
• Self-starter with a track record of leading programs autonomously and delivering results.

• Leadership: Exhibits strong leadership responsibilities, effectively driving cross-functional collaboration.
• Project Management: Demonstrates expertise in navigating larger-scale projects with strategic project management.
• Collaboration and Communication: Effectively drive cross-functional collaboration and communicate strategic program objectives.
• Analytical Thinking: Strategic analytical thinker capable of refining larger-scale programs through data insights.
• Adaptability: Proficient in aligning strategies with changing organizational dynamics for larger-scale programs.

• Project management tools (e.g.,Airtable, Jira, Asana, Smartsheet)
• Communication tools (e.g., Slack, Confluence, SharePoint)