Program Manager

Job Requisition ID #

26WD97250

Role Overview

The Program Manager will play a critical role in driving complex, cross-functional programs that support strategic and operational priorities across the organization. This role is designed as a flexible, high-impact resource that can be deployed across a range of initiatives-from improving internal processes and planning rhythms to enabling execution of key leadership priorities.

The scope of work spans both strategic and hands-on execution. In some cases, the Program Manager will lead programs end-to-end; in others, they will partner with leaders and teams to strengthen program structure, drive alignment, and ensure consistent delivery.

This role requires a strong operator who can bring structure to ambiguity, connect work across teams, and drive programs forward with clarity, discipline, and momentum.

Responsibilities

• Translate ambiguous goals and business needs into clear program structures, plans, and deliverables
• Lead programs from planning through execution, including scope definition, milestone tracking, risk management, and change control
• Drive program consistency by establishing and reinforcing best practices, tools, and operating rhythms
• Support prioritization and sequencing of work across multiple concurrent initiatives
• Coordinate day-to-day program activities, including working sessions, stakeholder reviews, and decision forums
• Identify dependencies, surface risks, and proactively remove blockers to maintain program momentum
• Ensure alignment across cross-functional teams, including Product, Engineering, Marketing, Sales, and Operations
• Improve program effectiveness by identifying opportunities to streamline processes, enhance planning, and increase visibility
• Establish and maintain program reporting frameworks, including dashboards, status updates, and performance tracking
• Contribute to broader organizational operations such as planning cycles, forecasting support, and rhythm-of-business activities
• Partner with leaders across the organization to support execution of strategic initiatives
• Communicate program status, risks, and recommendations clearly to stakeholders and senior leadership
• Build strong working relationships across a matrixed, global organization

• 8-10+ years of experience in program management, project management, or business/operations roles
• Proven experience leading multiple complex initiatives simultaneously from planning through delivery
• Proven experience partnering with senior leadership teams on complex initiatives, including driving alignment, surfacing risks, managing escalations, and enabling effective decision-making
• Experience working closely with high-impact customers
• Experience working cross-functionally in a matrixed organization
• Strong organization, attention to detail, problem-solving, and execution
• Excellent communication, facilitation, and synthesis skills, with the ability to support both executive-level discussions and working team execution
• Experience managing external vendors or strategic partners to deliver high-quality outcomes in close coordination with internal teams
• Experience working with globally distributed teams
• Ability to balance strategic thinking with hands-on execution