Principal User Experience Designer

Job Requisition ID #

26WD94690

Position Overview

The Principal UX Designer at Autodesk is a strategic, systems-level thinker who drives high-quality, journey-centric experiences across products and teams. They thrive in ambiguous problem spaces, framing the work, connecting complex ecosystems, and leading high-impact initiatives through influence and strong judgment.

Reporting to the Manager of Design, this role shapes critical customer success experiences in the signed-in post-purchase journey, requiring deep expertise in systems and interaction design, cross-functional collaboration, and setting strategic direction. You'll join a highly collaborative team working on some of the most complex and visible customer experience challenges at Autodesk, alongside curious partners who value craft, clarity, and momentum.

Location: Preference for candidates in Seattle, Toronto, Portland, Denver, Boston, Atlanta. Hybrid/remote preferred, but open to fully remote in North America.

• Lead vision and strategy for complex, journey-driven systems and workflows, ensuring solutions scale across products, platforms, and services
• Shape cross-functional roadmaps by synthesizing research, customer needs, and business objectives into clear, actionable design strategies
• Independently frame ambiguous problems and drive complex initiatives from definition through delivery, navigating tradeoffs and incomplete information
• Partner closely with product, engineering, research, and content to deliver cohesive, end-to-end customer experiences
• Raise the bar for design quality across interaction, usability, and visual craft, influencing standards beyond immediate project teams
• Mentor and coach designers across teams, elevating craft, systems thinking, and strategic judgment at a program or organizational level
• Explore and apply AI-driven workflows and emerging technologies to improve both the design process and customer experience
• Communicate complex ideas clearly to senior stakeholders, contributing to shared understanding, alignment, and design best practices across the organization

• 8+ years of experience designing and delivering digital experiences within complex, multi-product ecosystems
• Deep expertise in systems design, interaction design, and information architecture, applied to large-scale products
• Demonstrated ability to shape product direction and organizational alignment through design-led strategy
• Exceptional design judgment grounded in strong principles, customer insight, and business context
• Proven ability to lead through influence in highly cross-functional environments, including with senior stakeholders
• Portfolio demonstrating systems thinking, end-to-end experience design, and sustained impact across multiple teams or initiatives
• Experience mentoring designers and raising the quality bar across teams or programs
• Comfort operating in ambiguous, fast-moving environments where problems and constraints are often ill-defined
• Curiosity and adaptability, with experience exploring or integrating AI-enabled tools and workflows into design practice

• Experience designing post-purchase or lifecycle experiences focused on adoption, retention, and customer success
• Experience working on platform, horizontal, or shared capabilities that span multiple products or teams
• Proven ability to operate effectively in environments with distributed ownership and competing priorities
• Experience leading complex initiatives through influence rather than direct authority
• Experience designing AI-enabled or data-driven experiences, including considerations of trust and user control
• Comfort partnering with product and analytics teams to define success metrics and evaluate impact
• Experience designing for B2B, enterprise, or technically complex domains