Principal User Experience Designer

Job Requisition ID #

25WD93048

Position Overview

Autodesk is changing how the world is designed and made. From the buildings we live in to the products we use to the movies that inspire us, Autodesk software helps our customers design and make a better world for all. Our customers rely on Autodesk to find and purchase the ideal products to advance their education, businesses, and careers. As we broaden our emphasis on immersive customer experiences and supporting next-generation marketers, we're looking for an innovative Principal Designer to guide the transformation of our platform. This unique role offers the chance to influence how millions engage, learn, and thrive with Autodesk, while helping develop the technology behind those experiences.

The Senior User Experience Designer will play a pivotal role in shaping world-class consumer and marketer experiences across the upper funnel, while also driving innovative, user-centric solutions for online purchasing, subscription management, and renewal journeys. This role requires a strategic mindset, visionary thinking, and the ability to translate business objectives into
compelling designs that enhance engagement and satisfaction. The ideal candidate will lead
design within their domain, contribute across the broader experience landscape, and bring deep expertise in UX principles, ecommerce processes, and collaborative execution.

Responsibilities

• Design and deliver a seamless end-to-end personalized platform experience
• Lead experience design initiatives and help set strategy by evaluating and identifying the intersection of business needs, customer needs, and technical opportunities
• Partner closely with product management, engineering, and data science in exploring, planning, verifying, and building solutions
• Create clear, compelling design artifacts, from wireframes and task flows to presentations, that communicate current challenges and proposed solutions to gain strategic alignment and encourage innovation within and across the organization
• Partner with Research and self-lead customer research and usability testing throughout the design lifecycle, validating and refining solutions in close collaboration with users and cross-functional partners
• Demonstrate thought leadership by facilitating cross-functional collaboration to solve complex design challenges and foster alignment across teams
• Stay up to date with industry trends and emerging technologies to incorporate innovative solutions into internal marketing workflows

• 9+ years of related professional user experience design experience
• 4+ years designing B2C experiences, B2B experience is a plus
• Demonstrated experience designing for AI-powered interfaces, including conversational UI and intelligent content discovery
• Demonstrated experience in leading cross-functional teams in problem definition and analysis, understanding customer workflows, creating prototypes and designs that solve customer problems
• Experience designing scalable systems and platforms that support diverse user journeys and content types
• Established prototyping skills, including the use of AI-powered tools and techniques to visualize and simulate user experiences across varying levels of fidelity, from early wireframes and conceptual models to interactive prototypes and technical design documentation
• Exceptional communication and storytelling skills, with the ability to distill complex ideas, data, and diverse viewpoints into clear, compelling narratives. Skilled at educating, informing, and influencing stakeholders across all levels and disciplines, including engineering, product, marketing, and executive leadership, while advocating for design excellence and customer needs
• Experience with structuring and conducting customer research using various methods, including interviewing, contextual inquiry, usability testing, etc.
• Ability to work independently and manage multiple projects simultaneously

• Degree in Human-computer interaction (HCI), interaction design, or equivalent experience
• Problem-solving & decision-making skills that keep in mind technical constraints and customer satisfaction
• Experience working in agile and fast-moving development environment
• Knowledge of how to effectively utilize a centralized design system
• Critical thinking skills that allow for creative problem solving
• Robust knowledge of self-service customer journeys, specifically within subscription models
• Experience in designing admin functionality, such as order, subscription, and user management
• Knowledge of design tools such as Sketch, Figma, Adobe Creative Suite, and InVision
• Ability to manage multiple projects and prioritize workload to meet deadlines Experience with data and analytics to inform design decisions