LC Inside Sales

Job Requisition ID #

26WD100865

Position Overview

A key member of the Global License Compliance (GLC) Korea Team that protects Autodesk's intellectual property, responsible for working through a large volume of License Compliance leads and opportunities to qualify, drive, and close them out. Drives a high level of customer compliance engagements, such as usage reports and audit activities, ensuring a commercial resolution while retaining customers, adding net-new customers from a non-paying user base, and growing their Annual Order Value (AOV). Accounts worked will vary across various vertical markets. May be required at times to work closely with internal and external team members on compliance matters. Responsible for meeting, exceeding, and forecasting the assigned territory's quarterly and annual License Compliance sales goals.

Responsibilities

• Works through a large volume of License Compliance leads, speaking with customers daily and engaging with C-level decision-makers to uncover compliance issues using highly developed anti-piracy telemetry and analytics tools
• Ensures customers understand the intellectual property or contractual violation at hand, negotiates a resolution and timeline, and agrees on a mutually acceptable commercial closure
• Initiates usage reports, warning letters, or audit requests with Autodesk customers and leads customers through the compliance or audit process. Presents non-compliance through usage data or audit findings and negotiates the resolution
• Engages customers at the CXO level to gain their cooperation and participation in License Compliance. Demonstrates the ability to deliver difficult messages and negotiate around non-compliance matters
• Demonstrates a strong understanding of telemetry and audit reports and leverages these when engaging customers to articulate compliance issues and risks and compel an investment in new Autodesk software
• Demonstrates strong knowledge of Autodesk software licensing models and administration and has basic knowledge of Autodesk products, industry trends, customer outcomes, and project delivery methods
• May provide customers with direct quotes to satisfy compliance purchases
• Develops and manages a pipeline of License Compliance opportunities and activities in SFDC
• Collaborates effectively across multiple teams at Autodesk (Territory, Strategic Territory and/or Mid-Market Sales, Technical Specialists, Customer Success, Channel Management, and Legal) to ensure alignment on License Compliance engagements

• 5-8 years of relevant experience (i.e., Sales Support, License Compliance, Inside Sales, or Maintenance/Service Renewals experience is highly relevant)
• At least 1 year of sales experience
• Fluent Korean language skills and daily conversational or better written and verbal English language skills
• Excellent oral and written communication skills
• Ability to work both independently and in team environments and manage multiple priorities
• Highly proficient computer skills, including internet, SFDC, email, MS Word, Excel, and PowerPoint

• Bachelor's degree in Business Management or a related field preferred
• Previous License Compliance, Inside Sales, or Renewals experience
• Understanding of software licensing models, license agreements, and contracts
• Previous experience dealing with principals, owners, and executives in sales situations and/or collections