HR/ People Senior Advisor FTC - 6 months

Job Requisition ID #

26WD100081

AskPPL People Practices Sr Advisor

Team Description

The AskPPL People Practices Sr Advisor is an integral part of our EMEA People Services team and delivers all Tier 2 employee life-cycle processes and general HR services. You will partner with our Payroll, People Consulting, Benefits, Legal, Talent Acquisition, Data Insights, Health and Safety and Diversity and Belonging teams to deliver a great experience to our employees and ensuring our HR processes are completed effectively and compliant. You are a local subject matter expert in HR Operations, Benefits Coordination, HR Compliance, Program and Project Support and Process Improvements.

You will report to the Manager for EMEA People Services. This is a hybrid role, a mix between home and office working.

Main Responsibilities:

• You will be the contact for service request and escalations routing from Tier 1

• You will deliver onboarding and offboarding services for employees

• You will assist in local employee communications

• You will support in ensuring payroll inputs accuracy, reliability and completeness

• You will manage the benefit and leave coordination, including registration/de-registration, benefits contracts renewals/review, documentation, data audits

• You will manage and process family friendly leave cases across EMEA

• You will ensure HR reporting is compliant with country required statutory and regulatory reporting

• You will manage and have oversight of up-to-date standard operating processes, process flows, guidelines, and internal documentation, ensuring quality assurance

• You will work with third-party vendors to monitor SLA achievements and employee experience and providing feedback & suggestions to COE for improvement

• You will work with the People Services Manager to ensure a smooth transition on local issues and ensure clarity on when the team should hand over or escalate

• You will be the first contact for all local government agencies/labor authorities for any HR enquires or data request

Requirements

• 3+years experience working in a HR environment

• Experience working across EMEA with an understanding of employment legislation/ practices

• Working in a multi-national environment, and fast-moving services businesses with a Shared Service model is advantageous

• Familiarity of HR functions and processes across at least one functional area of Human Resources which may include Operations, Benefits, Compliance or Data Analytics

• Proactive, driven, and team player who is also able to work independently under high pressure situations