Director of Customer Success Finance
Job Requisition ID #
26WD95672
Autodesk is hiring a Director of Customer Success Finance to serve as a strategic partner to the Chief Customer Officer and lead financial strategy and execution across the global Customer Success organization. This role combines deep analytical expertise with strong business P&L acumen to guide planning, performance measurement & reporting, and investment decisions-particularly across monetization of services.
You'll lead a high-performing team and collaborate cross-functionally with Customer Success, Sales Finance, Analytics, and Corporate Finance. Your ability to turn complex data into clear, actionable insights will be key to influencing decisions across both finance and non-finance stakeholders.
Responsibilities
- Serve as the lead finance partner to the Chief Customer Officer, overseeing planning, forecasting, and investment strategy across all Customer Success functions, a business greater than $400M
- Lead and develop a team of finance professionals focused on investment planning, ROI, growth initiatives, and spend management
- Leverage a P&L mindset to scale KPIs, dashboards, and models to measure the business and identify opportunities
- Leverage multi-source analytics to distill clear, compelling recommendations for senior business leaders
- Own executive reporting and narrative-connecting financial outcomes to business impact and helping shape key decisions
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Minimum Qualifications
- 10+ years in finance, with deep experience in Customer Success or Services finance with deep P&L management experience, preferably in a complex, global, matrixed environment
- Strong analytical and problem-solving skills with a proven ability to extract insights from complex datasets
- Skilled at crafting business narratives that resonate with non-finance stakeholders and drive action
- Experienced team leader and talent developer
- Proficient in tools such as Anaplan, Sigma, Google Analytics, with Snowflake experience a plus
- Bachelor's degree in Finance, Business, or Economics preferred
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $170,800 and $276,320. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Perks and Benefits
Health and Wellness
- Long-Term Disability
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- FSA
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Health Reimbursement Account
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
- Work-From-Home Stipend
Office Life and Perks
- Some Meals Provided
- Commuter Benefits Program
- Casual Dress
- Pet-friendly Office
- Happy Hours
- Snacks
- Company Outings
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Unlimited Paid Time Off
- Leave of Absence
- Paid Vacation
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- Relocation Assistance
- Performance Bonus
- Stock Purchase Program
- Company Equity
- 401(K) With Company Matching
Professional Development
- Shadowing Opportunities
- Access to Online Courses
- Promote From Within
- Learning and Development Stipend
- Lunch and Learns
- Tuition Reimbursement
- Mentor Program
- Internship Program
- Leadership Training Program
- Professional Coaching
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Woman founded/led
- Black founded/led
- BIPOC founded/led
- Latinx founded/led
- Asian founded/led
- LGBTQ+ founded/led
- Veteran founded/led