Business Process Manager

Job Requisition ID #

25WD94278

Position Overview

We are seeking a Business Process Management (BPM) to own and scale our enterprise Process Management Platform following the transition from legacy process documentation tools. This role is responsible for establishing standards, governance, and consistency in process design, managing the end-to-end process repository, and ensuring high-quality process artifacts across the organization.

You will coordinate data integrations into and out of the platform, partnering with internal teams to enable analytics and reporting, and delivering dashboards that provide process insights across the organization at scale. Working closely with GTM and cross-functional stakeholders, you will drive platform adoption, introduce a clear process ownership model, and ensure teams have a reliable, centralized source of truth for business processes.

Responsibilities

• Lead the evolution of our Business Process Management (BPM) practice following the team's transition from a process-collaboration tool to a full Process Management Platform

• Ensure best-practice process design, standard notation and governance across the team and the organization

• Review, approve and provide coaching to others on their submissions of BPMN and VCD diagrams for publication

• Maintain the platforms process repository hierarchy and process catalog

• Own and drive the conversation with the Process Management Platform Vendor, ensuring alignment on roadmap, capabilities, integrations, and support

• Manage data ingestion workflows from the platform to BI tool and build insightful dashboards and analytics that support operational excellence

• Coordinate with both vendor teams and internal ADSK stakeholders to design, develop, and maintain dashboards and KPIs inside the platform

• Partner with GTM teams to introduce a Process Ownership mindset and ensure clear accountability, documentation, and continuous improvement for key business processes

• Support the rollout and cross-team adoption of the Business Process Platform, especially within adjacent or process-heavy teams

• Perform impact analysis to identify overlaps in roles, process and applications across multiple programs

• Successfully transition the organization from legacy process documentation platforms to a scalable, insight-rich Business Process Management platform

• Establish a strong working relationship and trusted partnership with the vendor, enabling faster issue resolution, feature enablement, and roadmap influence

• Deliver self-service dashboards and analytics that GTM leaders and cross-functional teams rely on to measure, optimize, and govern processes

• Drive measurable adoption of the platform across GTM and adjacent teams, increasing process transparency and accountability

• Introduce process ownership principles across functions, ensuring each critical process has a clear owner and governance cycle

• 3-5+ years of experience in Business Process Management, Operations, Program Management, or similar fields

• Experience driving adoption of new platforms or operational tools across GTM or cross-functional teams

• Experience defining, maintaining and enforcing product/program governance

• Strong analytical skills with experience in data ingestion, transformation, and dashboard creation (e.g., within BPM platforms, BI tools, or enterprise workflow systems)

• Demonstrated ability to collaborate with external vendors and internal technical teams to deliver platform improvements

• Excellent communication and stakeholder-management skills; comfortable influencing without authority

• Familiarity with process mapping, process governance, and continuous improvement methods (e.g., BPMN, Lean, process optimization)