Senior UX Research Manager, AI

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

You'll join Atlassian's research leadership communityskilled managers and practitioners who lead with openness, collaboration, and commitment to excellence in craft. Our team partners directly with executives and cross-functional leaders, ensuring research insights drive decisions that shape the experience of millions of users worldwide. As a senior manager, you'll define strategic investments, mentor and develop your team, collaborate across the business to amplify research impact, and help position Atlassian as an industry leader in research-driven innovation.

What You'll Do

• Set and Execute Research Strategy: Define and champion the research vision for your area, aligning with Atlassian's long-term goals and influencing executive leadership.
• Lead and Develop Teams: Manage, mentor, and grow a high-performing, globally distributed team, fostering excellence and an inclusive culture.
• Drive Impact and Partnerships: Identify and prioritize high-impact research opportunities, build strong cross-functional partnerships, and deliver insights that guide company decisions.
• Scale and Innovate: Extend research influence across the business, champion best-in-class standards and innovative methodologies (including AI), and represent Atlassian externally as a thought leader.

• Leadership & Influence: 7+ years managing and mentoring diverse, distributed research teams (10+ professionals), with a proven ability to build high-trust communities and drive organizational alignment and change at the enterprise level.
• Strategic & Research Expertise: 10+ years leading impactful research strategy in complex software environments, applying advanced quantitative and qualitative methods to influence product direction and business decisions, and establishing methodological excellenceincluding in AI and experimentation.
• AI, Innovation & Technical Acumen: Deep experience with AI-powered products, market strategy, and adoption, supported by an advanced degree (Master's/PhD) in a relevant field and strong technical skills in research methods and analytics tools (e.g., SQL, R/Python).
• Attributes: Thrives in complexity and ambiguity, models resilience and continuous improvement, and is a visible champion of Atlassian's mission-driven, human-centric values.