Manager, Enterprise Solutions Engineering

Working at Atlassian

Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Why This Role Exists

Atlassian is on a path from one-third to two-thirds enterprise revenue. That doesn't happen without a world-class Solutions Engineering team that can walk into the biggest, most complex deals on the continent and change the way organizations work forever.

We're looking for a Solutions Engineering Manager who wakes up energized by two things: growing exceptional people and winning deals that matter. You'll lead a team of SEs who don't just demo software they architect outcomes, challenge assumptions, and help Fortune-class companies reimagine how work gets done with Atlassian's System of Work.

If you love the intersection of technology, storytelling, strategy, and people leadership keep reading. This one's for you.

In this role, you will:

Build & Lead a Team That Punches Above Its Weight

• Hire, coach, and develop a diverse team of high-performing Solutions Engineers supporting Enterprise accounts across the Americas
• Operate as a true playercoach you're close enough to deals to add value, but focused enough on your people to multiply their impact
• Set the bar on both attainment (revenue influence) and craft (how we show up)
• Create real growth paths whether that's toward Principal SE, management, or something we haven't invented yet

• Partner with sales leadership on account strategy so your SEs land in the right deals at the right moments
• Ensure your team delivers killer technical discovery, solution design, demos, POVs, and executive presentations that make customers say "finally, someone who gets it"
• Drive value-based selling business cases, ROI narratives, roadmap sessions not feature tours
• Step into "tip-of-the-spear" cycles personally when the moment calls for it

• Own the team operating rhythm: forecasting, deal reviews, coverage models, and SE impact metrics
• Use data to optimize where your team spends time pipeline influence, win rates, product mix, cycle time
• Continuously improve core SE motions: discovery frameworks, demo patterns, POV templates, security plays, RFP responses
• Partner with peer SE leaders globally to keep execution consistent while honoring what makes the Americas market unique

• Lock arms with Sales leadership, Value Management, Product, Marketing, and Advisory teams
• Feed customer insights back to Product you're the voice of the field
• Represent the SE perspective in GTM planning, QBRs, and strategic bets (AI/Rovo, Guard, cloud migration, platform plays)

• With AI, we are experiencing the most transformative time in our industry. To thrive in ambiguity, lead with curiosity and courage, drive innovation, and stay up to date with this fast-evolving technology will be key to success.
• Embed AI fluency into the team's presales craft from discovery and solution design to demos, POVs, and executive storytelling so customers can clearly see what AI makes possible with Atlassian.
• Coach SEs to experiment responsibly with AI, share learnings quickly, and turn emerging capabilities into repeatable customer-facing plays that create measurable business value.

• Lead programs that scale beyond your team playbooks, reusable assets, repeatable "plays," process improvements
• Share best practices and raise the bar for SE craft across the global org
• Build something others want to copy

• Significant experience in presales/solutions engineering or a closely related technical, customer-facing role
• Proven people-management track record leading SE or technical consulting teams
• Experience navigating complex, multi-stakeholder Enterprise deals you know the buying dynamics, the procurement gauntlets, and how to build trust across cultures and time zones

• People Leadership You build teams people want to be on. Clear feedback, high expectations, genuine care.
• Technical & Solution Depth Strong grasp of SaaS, cloud architectures, integrations, and security/compliance. You can challenge your SEs on solution design, not just deal mechanics.
• Commercial & Strategic Acumen Comfortable in forecast and pipeline conversations. You think in systems: customer outcomes → System of Work → platform strategy → product roadmap.
• Execution & Operations You've introduced at least one team-level improvement that materially changed productivity or quality. Data-driven, CRM-disciplined, allergic to chaos.
• Communication & Executive Presence C-level ready. You translate fluently between business, technical, and value narratives. Clear writer. Confident facilitator.