Community Outreach Associate

Overview

As a Community Outreach Associate, your primary responsibility will be to support Student Recruitment efforts by raising brand awareness of Ascend Public Charter Schools in the neighborhoods of Flatbush, Cypress Hills, and East Brooklyn. This role requires ~25 hours per month and will last 6 months.

Responsibilities

• Canvass the neighborhoods where Ascend schools operate promoting to residents and businesses
• Represent Ascend schools with tablings at neighborhood businesses, community events, recruitment fairs, public or commercial locations and other external events*
• Liaise with and foster relationships between neighborhood daycares, 3K/UPK programs, afterschool programs and Ascend school leaders, supporting both parties in building long-lasting partnerships and cultivating a strong pipeline of new students
• Participate in phone banking outreach initiatives designed to cultivate potential leads
• Provide an excellent customer service experience in all interactions with Ascend schools, community based organizations and potential leads
• Expertly guide interested families through the application process in person, by phone or online demonstrating deep knowledge of Ascend practices and processes
• Foster and maintain relationships with community-based organizations in the neighborhoods that we serve through regular in-person, phone-based and email communications

• High school diploma required
• Bilingual or strong Sylheti, Spanish, or Haitian Creole language skills preferred
• A “can do” attitude and the enthusiasm to be a hard-working, self-starting team player who is relentless in the pursuit of Ascend’s mission
• Flexible work schedule with evenings and weekends available
• A positive, authentic, and responsive approach to building trust with members of the community including children, parents, small business partners and staff at all times
• Excellent customer service skills
• An openness to receiving and implementing feedback
• Ability to manage multiple priorities with competing deadlines successfully
• Proficiency in Microsoft Systems and Google Suite