Senior Billing Specialist / Billing Team Lead - India AR Delivery Hub
Yesterday• Gurgaon, India
Join Aristocrat, a global leader in gaming content and technology, where our mission is to bring happiness to life through the power of play. As a Senior Billing Specialist / Billing Team Lead in our India AR Delivery Hub, you will play a crucial role in managing smooth billing operations across multiple regions. This outstanding opportunity lets you lead a team of billing specialists, support consistent billing processes, and promote automation initiatives to ensure high-quality service and accuracy. Become part of a dynamic, collaborative environment committed to excellence and innovation!
What You'll Do
- Handle the daily billing queue, allocate work, and ensure SLA adherence for India billing specialists.
- Support standard invoice creation, recurring billing, portal uploads, billing status tracking, and initial corrections.
- Review billing output for accuracy, completeness, timeliness, and adherence to SOPs and controls.
- Coordinate with Regional Billing Leads for Americas and APAC billing requirements.
- Advance non-standard billing issues, contract/pricing questions, and customer-impacting exceptions to the appropriate regional owner or AR Resolution Team.
- Train, cross-train, and guide India billing specialists to provide backup support across regions.
- Maintain SOPs, process documentation, quality checklists, and billing performance reporting.
- Use AI-enabled workflow tools, exception dashboards, and automated trackers to prioritize billing queues and identify recurring billing issues.
- Support automation opportunities for invoice generation, portal uploads, status reporting, and billing exception identification.
- Collaborate with the India AR Delivery Hub Manager and regional billing owners to improve billing data quality and reduce manual interventions.
What We're Looking For
- 3+ Experience in billing, accounts receivable, order-to-cash, shared services, or finance operations.
- Prior team lead, senior specialist, quality review, or process trainer experience preferred.
- Strong knowledge of billing controls, invoice accuracy, customer portals, and procedure-based processing.
- Strong communication skills with the ability to coordinate across India, Americas, APAC, and future EMEA collaborators.
Join us in our ambitious mission to deliver world-class billing services and contribute to our continued success!
Тази длъжностна характеристика може да е била прегледана и подобрена с помощта на инструменти с изкуствен интелект с цел повишаване на нейната яснота, последователност и приобщаващ характер. Цялото окончателно съдържание, изискванията за длъжността и решенията за наемане остават предмет на преглед и одобрение от Aristocrat.
Философия на възнаграждението
Предлагаме цялостен пакет от възнаграждения и придобивки, създаден да остане конкурентен на пазара, да подкрепя вашето благосъстояние и да признава приноса ви към нашия успех. Нашият подход се основава на принципа за възнаграждение според представянето, като насърчава и възнаграждава индивидуалния принос. Конкретният ви пакет на възнаграждение ще бъде определен въз основа на фактори като умения, опит, квалификации и местоположение.
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В зависимост от вашата роля и местоположение може да имате право на годишни бонуси и стимули, придобивки за здраве и благосъстояние, платен отпуск, пенсионни планове, застрахователно покритие и други местни или законово установени придобивки.
Конкретни подробности относно възнаграждението и придобивките за тази позиция ще бъдат обсъдени по време на процеса на подбор.
Client-provided location(s): Gurgaon, India
Job ID: Aristocrat-R0022389-BG
Employment Type: OTHER
Posted: 2026-10-09T21:03:01
Perks and Benefits
Health and Wellness
- Health Insurance
- Mental Health Benefits
- Dental Insurance
- Vision Insurance
- Life Insurance
Parental Benefits
- Birth Parent or Maternity Leave
- Family Support Resources
- Non-Birth Parent or Paternity Leave
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
- Flexible Work Hours
Office Life and Perks
- Casual Dress
- Company Outings
- Holiday Events
- Happy Hours
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Pension
- Performance Bonus
Professional Development
- Internship Program
- Leadership Training Program
- Promote From Within
- Shadowing Opportunities
- Lunch and Learns
- Tuition Reimbursement
- Access to Online Courses
- Associate or Rotational Training Program
Diversity and Inclusion