Senior Accounts Receivable Manager

Job Description

The Accounts Receivable Manager is responsible for the development of strategies in establishing a continuous improvement work environment and daily operational control for accounts receivable functions managed. Enforce organizational policies and procedures to ensure quality, high staff productivity, appropriate cost controls and effective operations. Ensures the day to day accounts receivable operation for the Aramark Direct Sales (ADS) business unit is managed at high efficiency levels and the growing team of collection experts is motivated to meet and exceed their goals. Accurate collections and projections, implementing best practice, and meeting all financial goals and objectives is a requirement for this role.?In addition to overseeing the collections team for the ADS business unit, this individual will oversee a group of Accounts Receivable Specialists (ARS) that perform administrative accounts receivable functions supporting the operations.

Remote Role

COMPENSATION: The salary range for this position is $86,000.00 to $119,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

Oversee overall collections financial performance, including cash flow, Days Sales Outstanding (DSO), and bad debt for ARS.

Develop and implement strategic initiatives to improve cash flow and reduce DSO.

Analyze team metrics to identify trends; lead discovery projects to ensure adherence to established methods and practices, and implement remediation plans as needed.

Serve as Business Process Owner (BPO) for ARS receivables functions, ensuring alignment with ROI, productivity, and compliance goals.

Manage invoicing processes for large, multi-location clients, including the ability to consolidate billing across multiple sites, ensure accuracy in complex account structures, and coordinate with client finance teams to resolve discrepancies efficiently

Provide oversight of daily collections operations, ensuring accuracy and timeliness.

Monitor daily workloads to ensure resolution of all items in a timely and accurate manner.

Create and maintain detailed workflow documentation for processes and procedures.

Develop and deliver meaningful reporting and insights for senior-level management.

Ensure timely escalation and notification of potential write-offs to appropriate stakeholders.

Provide leadership, planning, and direction for all areas of responsibility.

Establish and maintain quality measures, departmental standards, and service level agreements (SLAs).

Conduct regular assessments of job functions to ensure alignment between staff roles and responsibilities.

Promote professional development through staff education and skill enhancement opportunities.

Maintain departmental SLAs and ensure consistent service delivery.

Collaborate with corporate counsel, external attorneys, and trade organizations as needed.

Maintain continuous communication with internal departments to address priorities and resolve shortfalls.

Continuously evaluate and improve processes and procedures; coordinate and implement changes as necessary.