- Review warranty charge backs
- Create yearly warranty performance metric
- Coordinate customer Warranty returns analysis
- Monthly data preparations Targets vs. actual
- Coordinate internal warranty meetings
- Create and follow up Warranty action list
- Translate and categories customer warranty claims for internal use
- Prepare customer Warranty trends for Aptiv quality management
- Coordinate 8D reports/ 1-pager reports
- Collect and analyze customer repair data
Prepare and provide structured and prioritized warranty data to the responsible department either internally and/or externally to the Customer after each warranty claims (weekly or monthly) cut-off date.
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Reading and understanding the customer claims based on dealership comments; analyzing the data; develop Pareto / Payntercharts for each project by CPU, R/1000;
Co-ordinate and conduct the necessary actions by using appropriate warranty tracking charts.
Prepare warranty presentations for carline / engine subjects and present to the either internally and/or externally to the Customer.
- Years of Relevant Experience: 3< 5 yrs
- Education Background: Bachelor's Degree
- Educational Discipline/Major Program:
- World-class operational experience etc.
- Languages : English - Customer language
- Automotive experience preferable
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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.