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Aptiv

Tecnico de Garantías

3+ months ago• Monterrey, Mexico
  • Review warranty charge backs

    - Create yearly warranty performance metric

    - Coordinate customer Warranty returns analysis

    - Monthly data preparations Targets vs. actual

    - Coordinate internal warranty meetings

    - Create and follow up Warranty action list

    - Translate and categories customer warranty claims for internal use

    - Prepare customer Warranty trends for Aptiv quality management

    - Coordinate 8D reports/ 1-pager reports

    - Collect and analyze customer repair data

    Prepare and provide structured and prioritized warranty data to the responsible department either internally and/or externally to the Customer after each warranty claims (weekly or monthly) cut-off date.

    Reading and understanding the customer claims based on dealership comments; analyzing the data; develop Pareto / Payntercharts for each project by CPU, R/1000;

    Co-ordinate and conduct the necessary actions by using appropriate warranty tracking charts.

    Prepare warranty presentations for carline / engine subjects and present to the either internally and/or externally to the Customer.

    • Years of Relevant Experience: 3< 5 yrs
    • Education Background: Bachelor's Degree
    • Educational Discipline/Major Program:
    • World-class operational experience etc.
    • Languages : English - Customer language
    • Automotive experience preferable

    Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

    Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

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Client-provided location(s): Monterrey, Mexico
Job ID: Aptiv-J000682229
Employment Type: OTHER
Posted: 2025-06-07T12:51:36

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Pet Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits

  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave

  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities

  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Holiday Events

  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days

  • Financial and Retirement

    • 401(K) With Company Matching
    • 401(K)
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling

  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

Company Videos

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