Lab Operations - Member of Technical Staff

Lab Operations - Member of Technical Staff

ABOUT WINDRIVER

Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy.

The company's software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. We've achieved recent 5G milestones, including the world's first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone.

The company has received industry recognition for its technology innovation and leadership and for its workplace culture, including global Great Place to Work certification and being named a "Top Workplace" for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software-defined world

Your Role

• As a Lab Operations Member of Technical Staff (LabOps MTS), you would provide internal support for Wind River's engineering, development, sales, and support teams. We manage reliable labs, cloud environments, networks, systems, remote access, and embedded targets that enable engineering and test teams to develop and test software globally, ensuring 24/7 accessibility.
• Support Wind River's different product teams to meet their lab environment requirements.
• Add and maintain detailed hardware and connectivity inventory in NetBox and other lab tools using Linux CLI commands and data collection scripts.
• Update and manage IPv4 and IPv6 DNS (BIND) records for infrastructure and devices.
• Provide console, network, KVM and remote power configurations as required.
• Support our restricted access development environments.
• Build and maintain cloud lab environments per engineering requirements.
• Design, build, and document network configurations (L2/L3, IPv4/IPv6) for cloud and embedded labs using Ethernet, DAC, and fiber connections. Manage complex network configurations with multicast, VLAN, VXLAN, OSPF and other protocols.
• Cable, configure and debug GPS and PTP timing systems.
• Set up and maintain servers through iDRAC, BMC, iLO, and related interfaces; manage firmware, U-boot, BIOS, remote consoles, and SOL connections. Update as requested by engineering.
• Connect and document all network interfaces, power, serial connections and other cabling in detail.
• Follow safety practices when working with ladders, pallets, and heavy systems (ask for help when necessary).
• Provide friendly, excellent customer support and assistance for all lab users.
• Install and support embedded targets, managing firmware, and BIOS updates; handle static-sensitive devices with care. Enable remote access via (USB) serial console and/or KVM. Support devices with BIOS, U-Boot, VxWorks boot loaders (Some labs require restricted security clearances, with strict access, data protection and you would need to meet specific citizenship requirements.)
• Configure Redfish, IPMI, LLDP, VXLAN, and port-channels as required. Provide new switch configurations.
• Demonstrate strong Linux command-line skills and familiarity with standard CLI tools.
• Assist with hardware purchases and tracking of equipment that is being ordered

• BE/BTech or ME/MTech degree in Computer Science, Computer Networking, Lab Management, Electrical Engineering, or IT degree/diploma
• 8+ years of relevant experience with computers, networking, lab infrastructure, racks and embedded systems, network boot configurations.
• Strong networking background with L2 and L3 protocols, to configure and support Ethernet networks. (Helpful VXLAN, PTP) Be familiar with Redfish, PXE and DHCP booting of various systems.
• Ability to debug basic issues with a multimeter (DMM) or oscilloscope.
• Work carefully with delicate and ESD-sensitive devices and electronics.
• Have broad exposure to hardware, firmware, and networking technologies.
• Experience with electronics, network interfaces, embedded systems, desktop computers, and server hardware. Assist with PTP and GPS as required.
• Support system monitoring and security.
• Comfortable researching technical information independently.
• Motivation to find solutions and know when to collaborate and seek input.
• Assist with purchasing of equipment.
• Physically capable of unboxing, installing, and maintaining lab equipment.
• Safety-conscious and use good computer security practices.
• Proficient in creating clear network diagrams and configuration documentation.
• Mechanically inclined, with experience using hand tools, soldering and test equipment.
• Familiarity with Confluence, NetBox, Jira, GitLab, SharePoint, Visio, and Dell networking.
• Passionate about technology and continuous learning, fostering knowledge sharing within the team.
• Have a positive attitude, be eager to share findings, participate in "stand-up" meetings and work well with others.

• You can grow at Windriver. Windriver provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
• You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
• You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

• Flexible working hours;
• Higher Education Opportunities (UDACITY, UDEMY, COURSERA are available for your continuous growth and development);
• Life and accident insurance;
• Sodexo cards for food and beverages;
• Well Being Program that includes regular workshops and networking events;
• EAP Employee Assistance;
• Access to fitness clubs (T&C apply);
• Creche facility for working parents;