Service Sales

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:
Singapore,SGP

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Role Summary

The AGS Sales role is responsible for growing Applied Global Services revenue by engaging customers on their installed base and technology roadmap, identifying service opportunities, and converting them into profitable bookings. The role partners closely with Field Service, Service Business Units, and Commercial teams to deliver value‑based service solutions that improve customer productivity while meeting Applied Materials' business objectives.

Key Responsibilities

Customer & Account Ownership

• Own the end‑to‑end service commercial relationship for assigned customer account(s)
• Engage customer stakeholders to understand technology direction, operational challenges, and business priorities
• Build trusted, long‑term partnerships focused on customer value and outcomes

• Identify, develop, and close service opportunities including:
  • Standard Service & Managed Service Agreements (MSA)
  • Performance‑based services
  • Paid services, upgrades, conversions, and expansions
• Drive CSA tool count, order bookings in line with annual revenue and margin targets
• Lead pricing, commercial structuring, and contract negotiations in alignment with internal policies

• Work closely with:
  • Field Service Organization (FSO) - to understand tool performance and fab‑level realities
  • Service Business Units (SBU) & FabVantage - to align services to customer technology needs
  • Business Development & Marketing - for portfolio positioning and growth initiatives
  • Legal, Contracts, Finance, and GCC - to ensure compliant and executable contracts
• Serve as the single commercial point of coordination across functions for the customer

• Build and maintain a strong service sales pipeline
• Ensure forecast accuracy through disciplined opportunity management
• Support regional and corporate planning through timely and transparent reporting

• Ensure all offerings comply with entitlement, contract, and pricing governance
• Balance customer expectations with Applied Materials risk, margin, and delivery capabilities
• Proactively identify and escalate commercial risks and misalignments

• Bachelor's degree in Engineering, Business, or related field
• Preferably with experience in sales, account management, or service commercial roles
• Strong ability to navigate complex, cross‑functional organizations
• Customer‑centric mindset with strong negotiation and communication skills