Process Support Engineer Trainer - E4

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:
$128,000.00 - $176,000.00

Location:
Albany,NY, Chandler,AZ, Malta,NY, Phoenix,AZ, Santa Clara,CA

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

Key Responsibilities

• Work with the Business Unit to develop and deliver training curriculums on required process support engineer knowledge and skills not covered by other training (such as AGS HW or AGU courses).
• Work with the Business Unit to update and maintain up-to-date certification task lists for that BU's products.
• Work with AGS instructional designers to release courses supporting the developed training curriculum.
• Must be capable of working independently for course materials, as required reaching out for support from peers (other trainers), the BU, and management.

• Detailed understanding of the function, operation and applications for the BU's products.
• Strong working relationship with the BU.
• Understanding of the PSE role, including skills needed for PSE success.

• Must be capable of guiding PSE trainees to understand the products and process technologies as well as problem solving skills such that trainees are prepared for their challenging field work.

• Impacts the PSE community and Applied Materials by preparing PSEs to succeed in working with customers to find solutions to their needs on Applied's products.

• Must be able to communicate clearly in a training environment including the use of training collateral and speaking skills.
• Must enjoy enabling the success of others, in this case PSE trainees.