Metal-Package Process Support Engineer

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:
CheongJu,KOR, Icheon-Gwango,KOR

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

• Provide on-site technical support including system installation, diagnostics, service, and repair of complex semiconductor equipment
• Support customer manufacturing operations by developing and optimizing Metal-Package processes
• Focus on Electro Plating and PVD process support, troubleshooting, and process improvement
• Design and execute process experiments and DOE, analyze data using statistical methods, and prepare clear technical reports
• Diagnose and resolve complex process and system issues through structured root cause analysis
• Collaborate closely with customers and internal stakeholders to achieve technical and operational goals
• Apply best practices and existing solutions to deliver practical, innovative process solutions
• Act as a technical resource for junior engineers and support small projects as needed

• Bachelor's degree in Materials Science, Chemistry, Electrical/Electronics Engineering, Semiconductor Engineering, or a related field
• 3-7 years of experience in a semiconductor fab or semiconductor equipment environment
• Strong communication and interpersonal skills for customer-facing technical support
• Proficiency in English for technical communication

• Master's degree or PhD in a related field
• Hands-on experience with:
  • Electro Plating
  • PVD
• System experience with:
  • NOKOTA
  • Charger systems
• Experience supporting Metal-Package or advanced packaging processes
• Prior customer-facing or on-site support experience

• Work directly with leading semiconductor manufacturers on advanced packaging technologies
• High-impact, customer-facing role with strong technical ownership
• Opportunity to grow as a subject-matter expert in Metal-Package processes
• Collaborative, technology-driven work environment