Manager, Process Support Engineer - MDP

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:
Hsinchu,TWN

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Position Summary

Applied Materials is seeking an experienced Manager to lead our MDP product line within the Advanced Packaging Technology organization. In this leadership role, you will oversee a team responsible for driving process development, technology enablement, and customer engagement for advanced packaging solutions. You will work closely with internal R&D teams and key customers-particularly TSMC-to ensure successful technology evaluations, first-in-fab demonstrations, and high-volume manufacturing readiness. This position requires deep expertise in semiconductor process technologies, with a strong focus on MDP solutions, and proven ability to manage complex projects and cross-functional teams.

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• Manages PSEs providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs Junior PSEs and customers in the operation and maintenance of the system.
• Oversee training and certification of Junior PSEs into their areas of assigned responsibility

• Master's degree in Chemistry, Physics, Materials Engineering, Electrical Engineering, Optoelectronics, or related field
• Minimum 10 years of experience in semiconductor process engineering or technical support, with a strong focus on MDP products and technologies
• Proven track record of working with TSMC as a key customer
• Demonstrated leadership and team management skills, with experience in driving cross-functional projects
• Fluent in English and Mandarin