Logistics Outbound Operations
SUMMARY
The Logistics Outbound Operations is a key role within the Manufacturing Logistics Operations organization.
Key objectives will be achieving defined logistics customer service levels for AMAT Asia Production Centre (APC) in terms of Finished Goods on time customer delivery and accuracy.
This role will work closely with manufacturing, project managers, order management, trade, quality control ,3PL and customer freight forwarders in defining outbound freight process, managing operations, ensure quality control and report/monitor on process effectiveness
Excellent communications, analytics and problem-solving skills are a necessity along with the agility to respond in a fast-paced environment.
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This individual will report to the SGP Outbound Operations manager.
Main Roles and Responsibilities
- Manage Silicon System Group (SSG) Finished Goods operations and customer deliveries.
- Actively participate and lead cross functional teams to ensure on time customer shipment readiness.
- Develop and understand operational capacity. Communicate capacity requirements for end of quarter shipments and proactively work with internal account teams and customer freight forwarders to highlight potential risks areas and jointly work on alternative options plan if necessary.
- Manage 3rd party logistics provider in the day-to-day executions of FGI warehouse, transport operations and performance measurement.
- Establish Key Process Indicators (KPI) and Scorecard metrics. Established dashboard, reports to maintain performance and drive 3PL on corrective actions.
- Drive 3PL in ensuring all deliveries are transacted accurately and timely as per Global Invoicing / Revenue Recognition standards.
- Manage building to building materials delivery effectiveness to ensure on time materials feed into production or completed modules receipts into the FGI warehouse.
- Actively participate and lead cross functional teams (demand managers, manufacturing, material planners, IE etc) in outbound freight process designs and improvement implementation.
- Actively participate and contribute to packaging and quality improvement initiatives for manufacturing
- Responsible for warehouse inventory control and finance reporting. Drive excess/aging inventory reduction through 3PL management, collaboration with cross functional teams
- Seek opportunities to introduce automation and technology into the warehouse operations as opportunities to improve quality control, space and labor productivity. Collaborate with the internal IT team to provide system or platform expertise in process design, training and user operations support for any change projects
- Develop good understanding of Singapore import/exports requirements and ensure warehouse shipping process compliance.
- Manage customer escalations, define problem statement, data analyze and drive corrective actions alongside with 3PL and AMAT Quality Team.
- Ensure Logistics compliance and controls to Applied Quality and Safety Standards
- Manage projects, programs and assignments effectively with clear milestones and timeline tracking.
Minimum Requirements: Education & Experience
- Bachelor's degree in Industrial Engineering, Engineering, Logistics Operations or Supply Chain
- Minimum to 5 years operations experience in logistics warehousing, 3PL management, transportation management and process quality improvement.
Knowledge & Skills:
- Attention to details and analytical in problem solving
- Ability to demonstrate a high sense of urgency and is highly adaptable in a fast paced, dynamic environment.
- Ability to effectively communicate and collaborate with a culturally diversified cross functional team
- Excellent English written and (English/ Chinese) oral communication and interpersonal skills
- Proficiency in Microsoft Office (Excel, Word, Powerpoint)
- Ability to work independently with moderate guidance
- Willingness to ask questions, challenge the status quo, and think creatively
- Proficiency in working with data for analysis and solution development
- Meticulous attention to detail
- Flexibility to work extended hours when required (e.g., quarter-end).
Shift
- Day Job
- Quarterly weekend support (during Applied fiscal quarter end)
Job Grade:
B3/4
Qualifications
Education:
Bachelor's Degree
Skills
Certifications:
Languages:
Years of Experience:
2 - 4 Years
Work Experience:
Additional Information
Shift:
Day (Singapore)
Travel:
Yes, 10% of the Time
Relocation Eligible:
No
Referral Payment Plan:
Employee Referral (Standard)
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.