WW Enterprise & Education Sales - Business Operations Lead
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Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. In many ways, the sales team is the face of Apple to our largest customers.
The WW Enterprise & Education Sales Business Operations & Planning team is seeking a strategic, analytically driven leader to play a critical role in defining the global planning cadence, driving strategic initiatives, delivering business intelligence, and building world-class infrastructure products. In this role, you will deliver insights that inform executive decision-making, enable sales leadership to drive unit growth and market share gains, and ensure strategic priorities are executed efficiently and effectively at scale.
Description
Shape strategy and executive decision-making
- Partner with Sales and Business Development leaders on the development and execution of long-term sales strategies and business cases for new initiatives
- Deliver insights that inform global Enterprise & Education priorities, modernize decision-making, and influence senior leadership direction
Generate insights through internal analytics and market intelligence
- Analyze financial and operational performance to uncover trends, risks, and opportunities
- Conduct market and competitive analysis to inform strategic direction
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- Translate complex, data-driven analyses into clear, actionable narratives for executive audiences
Build scalable tools, platforms, and infrastructure
- Own the business vision, prioritization, and governance for key analytics and technology platforms, partnering with engineering to define requirements and shape internal tools and systems roadmaps
- Help design and deploy AI/ML-powered solutions that improve insight generation and operational efficiency
Lead programs from concept through execution
- Design and scale strategic initiatives that drive measurable business impact
- Own the definition, tracking, and continuous refinement of organizational-wide success metrics to evaluate performance and guide course correction
- Ensure new tools, insights, and operating models are embedded into day-to-day operations across the globe
Drive alignment across a global organization
- Influence and align senior Sales, Finance, Product, and Engineering stakeholders across geographies and functions
- Lead and contribute to special projects that shape the future of Apple's Enterprise & Education businesses
Preferred Qualifications
Demonstrated success leading cross-functional, multi-geography initiatives that span strategy, operations, and technology
Ability to translate executive decision needs into clear data, UI/UX, and technology requirements
Ability to synthesize complex analyses, stakeholder input, and market signals into clear, actionable executive narratives
Strong organizational skills, with the ability to prioritize and drive multiple workstreams in a fast-paced, ambiguous environment
Strong relationship-building and influencing skills, with the ability to quickly establish credibility with senior stakeholders
High degree of ownership, resilience, and attention to detail, with a bias toward action and impact
Bachelor's degree or equivalent practical experience
Minimum Qualifications
8+ years of professional experience in analytics-driven, strategy, operations, or business planning roles
Exceptional analytical and problem-solving skills, with ability to translate data into actionable insights
Advanced Excel and financial modeling expertise, including complex, data-driven analyses
Demonstrated ability to translate large, complex datasets into executive-ready narratives
Strong partnership experience with engineering teams, serving as the voice of the business to influence internal systems, tools, and platform roadmaps
Advanced proficiency in Tableau (data mining, dashboard design, and development) and SQL
Experience leveraging AI/ML to generate insights and improve decision-making
Background in Sales Operations, Sales Finance, Product Management, Corporate Strategy, Management Consulting, or a similarly rigorous, analytics-driven field
Deep experience in strategic operations, planning, and execution within Enterprise, B2B, or complex global sales environments
Outstanding written, verbal, and executive presentation skills (including Keynote)
Strong program and project management capabilities, with a track record of delivering multiple initiatives simultaneously
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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